What are the responsibilities and job description for the Front Desk Clerk position at Sugar Top Resort?
- Check in guests using computer program and equipment
- Inform guests of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Communicate with guests to better understand their individual needs to provide them with the best service possible
- Proficient in MS Office; Excel, Word, email, database entries, report generation, social media skills, website updates
- Proficient organizational, telephone, and planning skills
- Strong customer service skills
- Can follow directions explicitly
- Outgoing, hardworking, focused, and dedicated
- Friendly, honest, strong work ethic
- Willing to grow and learn
- Team player
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14