What are the responsibilities and job description for the Clay Brook Concierge position at Sugarbush Mountain Resort?
RESORT OVERVIEW:
Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:
Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000 acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.
POSITION SUMMARY:
Are you a naturally friendly person with a helpful personality? Clay Brook, a four-star luxury slope side residency at the heart of Sugarbush Resort's Lincoln Peak Village, is seeking a Concierge with a strong eye to guest service. Clay Brook, with 61 residences, each having between one and five bedrooms, offers owners/guests many privileges and top service. The specialty position of the Clay Brook Concierge will serve all Clay Brook guests by managing their needs at Sugarbush and within the Mad River Valley.
RESPONSIBILITIES:
- The Concierge ensures that guests feel a sense of belonging and special attachment to Sugarbush by managing their arrivals/departures, and scheduling various activities, including: ski lessons, rentals, Sugarbush Health & Recreation Center and other mountain activities, securing dinner reservations and baby sitters if needed.
- This position also fills in as a front desk agent, and assists with Clay Brook events.
- The Clay Brook Concierge helps guests take advantage of all that Sugarbush and the Valley has to offer.
QUALIFICATIONS:
- Applicants must be a minimum of 18 years of age and hold a high school diploma or equivalency diploma, college degree preferred.
- This position requires the ability to multi-task efficiently while always exhibiting a professional demeanor through an outgoing and enthusiastic personality.
- Strong communication skills with a variety of people are essential
- Candidates should have a basic fluency in a variety of computer skills including Microsoft Office, database applications and internet/resort booking programs.
- Must also hold a valid driver's license with an acceptable driving record.
- Requires ability to work weekends and holidays.
Sugarbush Resort is an Equal Opportunity Employer
An offer of employment may be contingent upon the results of a background, MVR, or criminal records check
