What are the responsibilities and job description for the International Liaison Assistant position at Sugarbush Mountain Resort?
RESORT OVERVIEW:
Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:
Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000 acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.
POSITION SUMMARY:
The International Liaison Assistant provides international staff with help navigating requests and questions. This job performs customer service functions, assists Vice- President of Human Resources, International Coordinator/ Housing Manager and HR team with international employee programming, activities, and organization. They would help coordinate with transportation for trips and employee parties, distribute employee communications cohesively, and help execute all facets of the Work & Travel program with International Coordinator.
RESPONSIBILITIES:
- Participate with onboarding of all international employees and respond to requests for information.
- Assist the Vice- President of Human Resources, HR Manager, and Housing Manager with any international employee tasks. Respond as appropriate to inquiries by staff and managers.
- Assist with student arrivals, drive to airport to pick up arrivals, onboarding, coordinate trips and drive to the Social Security office and Bank, prepare students for their first day of work.
- Assist with delivery of packages.
- Assist and check in with all resident assistants.
- Perform guest service functions by answering employee requests and questions.
- Assist in planning and execution of all international cultural activities, including scheduling staff transportation and driving for cultural trips.
- Complete all assigned projects in a timely and efficient manner.
- Perform Administrative clerical duties as needed.
- Respond to requests of Vice- President of Human Resources, HR Manager and International Coordinator/Housing Manager.
- Fulfill requests for Sugarbush housing information.
- Help set up housing for arrivals, includes moving beds and linens.
- Assist with arrangements for and special needs of international staff, this includes driving international staff to the grocery store, medical appointments and to activities.
QUALIFICATIONS:
- Must have a bachelor’s degree, or equivalent experience, excellent verbal and written communication skills, good multi-tasking and prioritizing abilities, a proactive, motivated work ethic and ability to interact with all Resort staff members.
- Proficient in Microsoft Office including Word, Excel, and PowerPoint.
- Ability to deal effectively with a wide variety of company personnel, as well as job applicants, outside firms and government agencies.
- Must have a valid driver’s license and pass a DMV background check. Our rental vans require a Liaison to be 26 years old.
Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.
