Ski Patroller (Paid or Volunteer) 24/25

RESORT OVERVIEW: 

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. 

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000 acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY:

Sugarbush Resort is searching for Volunteer and Paid Ski Patrollers for our 2024-2025 Winter Season! Sugarbush Ski Patrol is a highly trained community of professionals that hold a love of the outdoors and a readiness to ensure the safety of mountain guests. Patrollers see to a safe alpine environment - educating all to ski/ride safely and providing pre-hospital emergency medical care and transportation when required. We can help candidates identify training opportunities prior to the start of the season, so if you are interested and are missing required certifications, we encourage you to apply! 

RESPONSIBILITIES:

• Follow and ensure others follow resort safety rules. 
• Administer first aid and transportation appropriately and when necessary. 
• Smooth handling of toboggans and proper execution of lift evacuation. 
• Check and report on trail conditions. Perform trail checks, trail openings and closings in an efficient and safe manner.  
• Perform trail maintenance tasks. 
• Maintain hazard mitigation infrastructure.
• Complete Incident Reports in a timely manner and review for completeness and thoroughness.
• Continuously monitor equipment inventory and report needs to hill captains in a timely manner. 
• Dispatch patrollers to necessary tasks and help direct trail check rotation. 
• Coordinate first aid responses. Monitor rescue calls and responses.
• Schedule and implement sweep procedures. Report on weather and snow conditions.
• Review daily logs for completeness.
• Identify injured, lost, out-of-control, or reckless skiers and snowboarders and respond appropriately. Perform skier education and assist guests with resort information
• Identify and mitigate hazards in a timely manner. 
• Patrol within assigned areas. 
• Transportation of toboggans and equipment up chairlifts to assigned stations.   
• Participate in daily training.   
• Accident Investigation recognition. Assist in Accident Investigation documentation. Assist in Risk Management procedures. 
• Communicate problems to supervisor in a timely manner.   
• Search for missing persons. 
• Participate in lift evacuations.
• Performs duties at races and other special events.  
• Operate resort equipment according to policies and procedures.  
• Perform all tasks in environmentally sound manner, especially in regard to proper disposal of all waste products.
• Support the Sugarbush Vision and Values 
• Attend weekly Safety and Service Meetings
• Assist other departments as needed.
• Other duties as may be assigned.

QUALIFICATIONS:

• Must be at least 18 years of age.  
• High school diploma or equivalent. 
• Excellent skiing technical skills (most jobs are performed on skis and ski boots). 
• Certification or ability to obtain certification prior to season starting in Emergency First Aid at the OEC (Outdoor Emergency Care) or Vermont EMR, WFR, EMT, Paramedic from any state operating under Vermont reciprocity or higher. We can help you identify training opportunities prior to season starting. 
• Must attain OEC certification by the end of their second year of patrolling. 
• Current certification or ability to obtain certification prior to season starting in CPR at the rescuer level. We can help you identify training opportunities prior to season starting. 
• Good basic reading and writing skills. 
• Ability to communicate in an understandable manner and capable to logically present a point of view. 
• Capable of skiing all terrain in all conditions. 
• The ability to handle customer complaints and to interact with guests and staff in a respectful manner.
• Must be comfortable completing work in potentially stressful conditions outdoors in any weather.
• Must be comfortable transporting injured persons in toboggans (on-the-job training available), and possible exposure to potentially hazardous human body fluids and chemicals used on the mountain.
• Volunteers will need to commit to 3 years minimum at Sugarbush to account for the time spent on training an individual.

Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.