What are the responsibilities and job description for the Resort Access Coordinator position at Sugarbush Resort?
Sugarbush Resort invites applications for the Season Pass/Ticket Supervisor position. As a key member of our team, you will be responsible for resolving guests' problems, handling special requests, and providing courteous responses and solutions to various issues.
Responsibilities and Qualifications
- As a primary point of guest service contact, perform tasks in a welcoming and professional manner.
- Coordinate daily operations of Season Pass/Ticket booth, maintaining knowledge of all current products, promotions, and procedures.
- Promote and sell our products, handle cash transactions, and assist staff with cash outs.
- Act as a communications conduit between line staff and manager, ensuring positive, accurate, prompt, and courteous service.
The ideal candidate will possess previous supervisory experience, customer service, and cash handling skills, with a strong understanding of POS software and Microsoft Office Suite.
A professional and friendly personality is essential for this important service role.
