What are the responsibilities and job description for the Resort Operations Manager position at Sugarbush Resort?
Overview:
">Sugarbush Resort is a premier year-round destination offering exceptional skiing, riding, mountain biking, golf, and a range of dining venues. Our comprehensive wellness initiative, commitment to safety, and growth opportunities make us an attractive employer.
">Job Description:
">We seek a skilled individual to supervise frontline staff, assist in planning and assigning work, and train staff members. Coordinating daily operations at the Season Pass/Ticket booth is a key responsibility. The ideal candidate will promote and sell our products, handle cash transactions, and provide exceptional customer service.
">Responsibilities:
">- ">
- Present a pleasant attitude and address guest needs ">
- Act as a communications conduit between line staff and manager ">
- Ensure positive, accurate, prompt, and courteous service ">
- Help guests select products that meet their individual needs ">
Requirements:
">Must have strong reading, math, and computer skills. Previous supervisory experience and customer service and cash handling experience are required. Proficiency in Microsoft Office Suite is preferred. Experience with POS software and RTP systems is also beneficial.
">Benefits:
">Employees enjoy a wide range of resort benefits, including access to 4000 acres of playground activities, health club membership, and resort discounts. A comprehensive wellness initiative and commitment to safety further enhance our employee value proposition.
