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Staff Operations Coordinator

Sugarbush Resort
Manchester, VT Part Time
POSTED ON 3/3/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Staff Operations Coordinator position at Sugarbush Resort?

Our Story:

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Sugarbush Resort is a dynamic organization offering unparalleled skiing, riding, and recreation experiences. Our commitment to employee wellness and growth creates a supportive work environment where professionals thrive.

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Job Details:

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As a key member of our operations team, you will be responsible for overseeing staff training, coordinating daily operations, and delivering exceptional customer service. This role requires strong communication and leadership skills, as well as experience in sales, cash handling, and staff management.

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Responsibilities:

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  • Train and supervise frontline staff to achieve high customer satisfaction levels
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  • Coordinated daily operations at the Season Pass/Ticket booth
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  • Promote and sell our products with enthusiasm and professionalism
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  • Handle cash transactions accurately and promptly
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Requirements:

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A strong background in customer service, sales, and staff management is required for this role. Previous supervisory experience and proficiency in Microsoft Office Suite are highly desirable. Experience with POS software and RTP systems is also advantageous.

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