What are the responsibilities and job description for the Operations Manager position at Sugaright?
Operations Manager Job Description
The Operations Manager reports directly to the Plant Manager and is responsible for managing daily activities in the organization's operations function. This includes administering recurring or daily functions or processes necessary for business execution, identifying opportunities for improvement or efficiencies, developing and implementing strategies to assist the business in meeting its critical goals and objectives, and approving and allocating resources based on business priorities.
The Operations Manager also assists and supports the Plant Manager to direct and manage all plant operations with overall responsibilities for production, safety, maintenance, quality, staffing, and employee relations, and all other production-related activities.
- Essential Responsibilities:
- Support and assist the Plant Manager to train and direct staff in order to manage plant operations in the safest and most efficient manner.
- Achieve all company business and plant objectives in production, safety, quality, and logistics.
- Maintain a safe, clean, and secure work environment.
- Coordinate with production planning, customer service, and logistics staff to establish production goals, and ensure that production operations meet customer needs with the correct product at the correct time.
- Provide engineering support to plant production operations, including developing and directing process and controls systems and layout, preventive and emergency maintenance, maintenance inventory, and purchasing.
- Assist the Plant Manager to establish and monitor overall plant performance for production, quality, and safety standards.
- Provide leadership and training to accomplish the company's and plant's goals and objectives.
- Provide direction and leadership to plant staff.
- Evaluate, develop, and train staff for maximum efficiency and employee satisfaction, and establish a succession plan.
Requirements:
The Operations Manager must have comprehensive knowledge of the field's concepts and principles, perform complex tasks typically following established processes, lead and direct the work of other employees, and have full authority over personnel decisions. The position primarily focuses on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change.
Preferred Minimum Education and Qualifications:
A. Education and Experience:
- Bachelor's Degree in Mechanical Engineering preferred, or Chemical or Electrical Engineering.
B. Knowledge, Skills, and Abilities:
- A demonstrated ability to train, direct, and motivate people in production operations positions, focusing on safety, quality, and efficiency. Five years of supervisory experience in a manufacturing facility is required.
- Ability to organize and manage multiple priorities.
- Experience with controls, pumps, valves, flow meters, and filtration.
Required Competencies and Skills:
- Work Environment English language fluency – listening and comprehending, speaking, reading, and writing.
- Excellent oral and written communication skills.
- Problem analysis and problem resolution using engineering education and experience.
- Technical skills in plant production equipment and controls.
- Interpersonal skills with all external and internal customers – displays passion and optimism, conflict resolution, professionalism, confidentiality, a timely and appropriate response to questions or complaints, seeks feedback and consensus when possible, meets commitments, creates teambuilding, identifies and supports efforts to succeed.
- Assist the Plant Manager to create a program to provide informal feedback to staff, along with complying with the company's formal Employee Evaluation program.
- Proficient with Microsoft Office (Word, Excel, Access, Outlook, PowerPoint).
Working Environment / Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
- Ability to work in dusty, wet, hot, or cold environments for periods of time.
- Requires prolonged sitting and standing, bending, stooping, and climbing.
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, laboratory equipment, production equipment, and tools.
- Requires normal range of hearing and vision (including colors).
Benefits: Relocation assistance is available. Competitive salary bonus potential. Matching 401K (4%). Benefits options (Medical, Vision, Dental). Employer-paid (100%) short-term and long-term disability. Employer-paid (100%) basic life insurance. Supplemental life insurance. 8 paid holidays. Paid time off. Tuition reimbursement.