What are the responsibilities and job description for the Front Desk Receptionist position at Sugaring NYC?
Sugaring NYC is an organic body waxing and lash studio with 5 corporate stores in NYC and 3 corporate satellite stores in other states. We are also the #1 fastest growing beauty franchise in America, with over 100 stores nationwide.
We are looking for energetic, creative, and enthusiastic Front Desk Receptionist to join the Sugaring NYC team at our West Palm Beach location. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
What you’ll do as a Sugaring NYC Front Desk Receptionist:
- Greet clients and visitors upon arrival; check all appointments in and alert Esthetician when the client has arrived.
- Schedule, cancel and modify appointments; update the appointment book when appointments need to be added or moved around.
- Accept walk-in clients; check the appointment book for openings and schedule as necessary.
- Assist clients with any inquiries, questions or concerns.
- Collect payment at the end of the client session & re-book if requested; provide receipts and other proof of payment requested.
- Answer all incoming phone calls promptly and politely; clear all voicemails in the grasshopper phone system daily.
- Make outbound calls to existing or potential customers for follow-ups, appointment reminders, surveys, or sales support.
- Regularly update the inventory system & reach out to the Warehouse chat whenever inventory needs to be replenished.
- Maintain routine cleanliness of client common areas, restrooms and reception area.
- Complete administrative tasks such as inputting inventory each day.
- Sort and distribute all incoming mail.
Requirements and Qualifications:
- One (1) years of receptionist experience in a spa, retail or professional setting preferred
- Excellent verbal and written communication skills
- Excellent time management, organizational, and follow-up skills
- Computer literacy
- Must be enthusiastic, personable, and ambitious
As a member of the Sugaring NYC Team, you will receive:
- Training that is built towards your success!
- Free employee services and discounts on products!!
- Health insurance and benefits coming soon!
- Very competitive compensation that includes:
- $15 per hour
- Bonuses
- Weekly Pay
- Free & Discounted Employee Discount on products and services
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at time
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Receptionist: 1 year (Required)
Ability to Commute:
- West Palm Beach, FL (Required)
Work Location: In person
Salary : $15
