Front Office Coordinator

Part time

Weekend and evening requirements

Arkansas law requires that any employee of Suite 443 be 21 and free of any disqualifying felony convictions. Prior to beginning employment with Suite 443, every employee is legally required to submit to a background check for submission to the Alcohol Beverage Control Commission.

OVERVIEW

The Front office Coordinator carry out the day-to-day assignments and tasks of the medical Cannabis front desk.

A Front Office Coordinator the very first impression an employee, guest, tenant or visitor will have of our company - it is critical that you present a professional, capable and friendly image as people arrive/depart our dispensary. 100% of your day involves delivering world class customer service.

RESPONSIBILITIES

• Performing ID checks and verifying status of patient/employee cards
• Answering customer phone calls
• Manage and maintain front desk area to include stocking drinks and snacks
• Receive and handle mail
• Respond to customer complaints in a timely and professional manner
• Greet and welcome customers
• Understanding state compliance
• Answer basic customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption
• Assist with opening and closing duties to include sweeping and mopping
• Other duties as assigned

Qualifications

Minimum Qualifications:

• High School Diploma/GED plus 1 year experience in customer service, pharmacy or retail sales
• Ability to work independently and interdependently
• By law must be at least 21 years of age
• Ability to work in a diverse environment with people from various cultures, backgrounds, socioeconomic status, etc.
• Maintain confidentiality requirements and law (HIPPA)
• Must be and remain compliant with any and all legal or company regulations for working in the cannabis industry
• Must successfully complete a comprehensive background check and pre-employment drug screen (THC Exempt)

Preferred Qualifications:

• 1 year experience in customer service, pharmacy or retail sales
• Solid strategic and critical thinking skills
• Excellent verbal and written communication skills

This position is subject to a pre-employment criminal background check and drug screen (THC EXEMPT). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

SUITE 443 is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 294-4095 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Job Type: Part-time

Pay: $12.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Application Question(s):

• Are you 21 years of age or older? State law requires this.
• Have you ever been convicted of a felony, misdemeanor or received a deferred adjudication? If yes please explain.
• Are you willing to work holidays, weekends and evenings?

Ability to Commute:

• Hot Springs, AR 71901 (Required)

Ability to Relocate:

• Hot Springs, AR 71901: Relocate before starting work (Required)

Work Location: In person

Salary : $12