Full-Time Retail Sales Associate

Position Title:  Retail Sales Associate

Typical Hours:  Full-Time (38 hours/week)

Pay Range: $16 - $18/hour ($29,950 - $37,440/year depending on wage and weekly hours worked) Bonuses

Reports To:  Suite Child Leadership

Retail Type:  Baby & Children’s Boutique

THE SUITE CHILD DIFFERENCE

Suite Child's mission is to create the most exceptional shopping experience for moms by celebrating and simplifying the best brands and products for mama, baby, toddler, & big kid.

Suite Child has been in business since 2013, with two storefront locations in Nebraska plus an online store. We serve our customers an uplifting shopping environment, product knowledge, and snacks (because who doesn’t love snacks?!).

Suite Child is best known for our selection of premium car seats and strollers, the most stylish and comfortable nursery chairs, kids clothing for life's celebrations, pajamas for all ages, and the best variety of toys, stuffed animals, and children’s books!

HOW YOU WILL MAKE AN IMPACT

You’ll have the opportunity to offer top brand names and unique products to families across Nebraska, ultimately spreading joy and making a positive impact on the communities we serve. And if you’re searching for career advancement, Suite Child is a company that is committed to helping employees identify the right growth opportunities both personally and professionally.

SUITE CHILD CORE VALUES

• Teamwork
• Excellent Customer Service
• Positive Attitude
• Motivated
• Honesty & Integrity
• Product Knowledge
• Enthusiastic & Fun

RETAIL SALES ASSOCIATE

As a member of our Sales Team, you'll be on the forefront of creating a memorable shopping experience for our customers. Ultimately, your primary role will be to promote our company’s products and services through excellent customer service.

To be successful on our team, you’ll need to demonstrate Suite Child’s core values, stay up to date with product knowledge, complete daily receiving and merchandising projects, and maintain our store’s visual appearance in high standards, while consistently meeting the store’s sales goals.

CORE RESPONSIBILITIES

• Welcoming customers into the store with warmth and joy
• Actively seeking out and engaging with customers in store
• Finding product solutions for customers that best fit their needs and discuss available options
• Explaining the benefits and functions of products and show customers how to use them
• Staying knowledgeable about our range of products
• Promoting special sales, offers, and gift registry programs
• Maintain the visual appearance of the store, departments, and displays
• Building productive trusting relationships with customers and team members
• Teaming up with co-workers to ensure a proper customer experience
• Operating the point of sale register and handling returned merchandise
• Complying with inventory receiving procedures
• Implementing visual merchandising projects, demos, and displays
• Contributing ideas to improve sales, products, inventory receiving, and visual merchandising
• Following and achieving Suite Child’s sales goals on a monthly, quarterly, and yearly basis

DAILY ACTIVITIES

Retail Sales Associates will assist customers throughout the buying process and across a range of product categories, including clothing and accessories, gear (car seats, strollers, etc.), nursery furniture and bedding, toys, and baby essentials. You’ll answer customer questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum customer satisfaction. You’ll work closely with the Suite Child Leadership and other members of the team to ensure that customers have a positive experience with Suite Child.

ROLE REQUIREMENTS

Candidates with retail and/or customer service experience are ideal, but you can expect to receive on-the-job training. Suite Child will provide an in-depth understanding of our products, services, company policies and operational procedures.

Must-Have List:

• Customer-First Mindset
• Strong Written and Verbal Communication
• Problem-Solving
• Professionalism
• Positivity and Resilience
• Ability to stand during your 4-8-hour shifts
• Required to lift items weighing 35 lbs. regularly
• May be required to climb ladder or ascend/descend stairs in order to stock merchandise

Nice-To-Have List:

• Ability to generate leads and close sales
• Baby & Children’s Product Knowledge
• Point of Sale System Experience
• Business and Technological Savvy
• Visual Merchandising Experience
• Inventory Management Knowledge
• Marketing Experience
• eCommerce Knowledge

FULL-TIME SCHEDULE

• This is a full-time or near-full-time position with a flexible 4–5-day work week (38 hours per week)
• Our full-time team typically works 9am-5:15pm shifts
• 2-3 Saturdays per month; Closed Sundays
• During peak sale periods and events, we may need you to work additional or longer shifts

FULL-TIME SALARY

• Full-Time Retail Sales Associates will start at $16 - $18/hour ($29,950 - $37,440/year depending on wage and weekly hours worked)
• Overtime work occasionally may be required and will be paid at 1.5 times the regular rate of pay for any hours exceeding 40 hours in one work week.
• Sales Team competition bonuses offered throughout the year
• Annual bonuses are paid based on Suite Child’s revenue growth

FULL-TIME BENEFITS & PERKS

• 40 hours of Paid Time Off (PTO) per year
• Paid holidays for the following: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
• If pre-approved, you may occasionally bring your child to work
• Access to personal and professional development opportunities via employee reviews, business coaches, retail experts, and business and/or leadership coursework
• Paid training course to obtain and maintain your Child Passenger Safety Technician certification
• Ideal retail store hours (you’ll rarely work evenings or Sundays)
• Clean, creative, and supportive work environment
• Employee discount on products
• Access to our snacks (because again, who doesn’t love snacks?!)

Salary : $29,950 - $37,440