What are the responsibilities and job description for the Account Executive position at Suite Health?
Suite Health is a new, luxurious outpatient care setting for patients who need medication administration (typically via IV or injection). Suite Health embodies the transformative approach to care delivery and, with a revolutionary boutique infusion experience, aims to reimagine patient care in the medical infusion space.
Our mission:
To deliver personalized, innovative, and intentional infusion therapy, creating a unique, elevated care experience for every patient. We set the standard of excellence in infusion care that all patients deserve, and providers should expect.
Our vision:
Suite Health will be the premier, most trusted infusion therapy provider for patients and healthcare teams.
We will deliver transformative, patient-centered care that redefines infusion care.
Our values:
- People-Driven: Focused on the well-being of our patients, referring providers, industry partners, and each other.
- Mindful: Present and intentional in every interaction, providing care with compassion and attention to detail.
- Healers: Each team member plays a vital role in guiding every patient through their unique healing journey.
4. 100% Committed to:
- delivering exceptional patient experiences.
- supporting one another as a unified team.
- making a positive impact in the communities we serve.
Role Overview:
As the Account Executive, you’ll be responsible for building and nurturing relationships with healthcare providers, patients, and key community members to increase awareness and drive patient referrals to our clinic. Your role will be instrumental in shaping the clinic's growth and establishing our reputation within the community. This is an excellent opportunity for a highly motivated sales professional with a passion for healthcare and wellness.
We are seeking a motivated, experienced, and dynamic Account Executive who embodies our mission, vision, and values, to join our team. The ideal candidate will have a passion for sales, a strong background in building relationships with providers and physician office team members, and the ability to generate and maintain referral sources.
Reports to: Operations Manager
Location: Northern Colorado
Schedule: Hours will vary based on needs of the business and referring providers; Flexibility is guaranteed!
Responsibilities:
- Outreach & Engagement: Develop and execute a targeted outreach strategy to build relationships with local healthcare providers, wellness centers, and community groups. Including but not limited to onsite visits with providers and staff
- Provider Education: Act as a knowledgeable ambassador for our services, educating healthcare providers about the benefits of IV therapy and how it complements their patients’ wellness plans.
- Community Presence: Represent our clinic at community events and networking opportunities to promote our services and generate brand awareness.
- Patient Engagement: Connect with patients directly, providing information about our offerings, answering questions, and guiding them toward optimal treatment options.
- Referral Pipeline Management: Track and manage referrals from healthcare providers and community sources to ensure timely follow-up and excellent patient/provider experience.
- Market Analysis: Gather and report insights on market trends, competitors, and community needs to guide marketing efforts and identify growth opportunities.
- Collaborative Initiatives: Work closely with clinical and administrative teams to align outreach efforts with clinic goals and ensure smooth onboarding for new patients.
Minimum Experience and Qualifications:
- Minimum of 3-5 years of experience in specialty sales, preferably within medical and/or infusion therapy sales, business development, or community outreach, ideally within the healthcare, wellness, or medical services sector. Proven experience in specialty sales, preferably in a medical and/or infusion therapy sales environment
- Experience in account management and maintaining client relationships.
- Proficiency and experience in creating sales documents.
- Self-motivated with the ability to work independently and manage a varied schedule.
- Ability to work both remotely and reliable transportation for frequent travel within the community.
Preferred Qualifications
Bachelor’s degree in business, sales, marketing, nursing, or a related field. A clinical background is a plus, but not required.
About the Benefits:
- Competitive base salary with performance-based incentives, including new patient referral bonuses
- Health, dental, and vision insurance
- Professional development opportunities
- Additional Voluntary Supplement Plans
- Paid time off: personal | sick | holiday
- Opportunity to be part of a pioneering team focused on patient wellness and referring provider experience
Other
All employees at Suite Health must uphold the confidentiality of patients’ protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at Suite Health. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you’re passionate about health, enjoy connecting with people, and want to play a key role in the launch and growth of our IV infusion clinic, we’d love to hear from you!