What are the responsibilities and job description for the Cert Medical Assistant - (QuickCare Clinic) position at Sullivan County Community Hospital?
QUALIFICATIONS
Education
- Graduate from an accredited Medical Assistant Program
Experience/Skills
- Two years experience in physician’s office or related experience, preferred, but not required
- Background in medical-surgical nursing and immunizations
- Knowledge of clinic function
- Ability to work in conjunction with other clinic personnel
- Knowledge of community health resources for alternate health services
- Knowledge of community health nursing principles and practices.
- Ability to communicate effectively both verbally and in written reports
Required Licenses/Certifications
- Medical Assistant Certification
- CPR
Working Conditions
- Clean, well-lighted working environment
ROUTINE RESPONSIBILITIES
Essential Functions
- Escorts patient to exam rooms and assesses patients per clinic protocols
- Obtains and thoroughly documents vital signs, chief complaint
- Updates medication lists, and verifies allergies
- Updates the patient’s medical and social history, as appropriate
- Prepares patient for examination and assists as necessary
- Ensures that ordered tests results are in the patient record and available for Practitioner review at time of patient examination
- Sends patient letter of intent to have prescribed orders completed if no record found in chart
- Assures adequate patient records are maintained and transferred as requested
- Obtains consent for procedures as directed
- Collects lab specimens and prepares specimen for transport according to policy
- Assists provider in procedures including but not limited to dressing changes, pelvic exams, laceration repairs, injections, and aspirations
- Utilizes appropriate aseptic technique
- Cleans instruments and prepares them for sterilization according to policy
- Maintains current knowledge of medications and their correct administration based on age of the patient and current clinical condition
- Follows the five rights of medication administration in order to reduce the potential for error
- Documents in the patient record all medication administered and tests performed in a timely and accurate manner. Charges appropriately
- Formulates a teaching plan based on identified learning needs and involves patient and family in education
- Knowledgeable in growth and development principals and provides age appropriate care
- Schedules patient for further testing as directed by the Practitioner
- Keeps track of follow-up labs, wellness checks for future patient reminders
- Maintains knowledge of rules and regulations governing the clinic
- Phones-in prescription refills as directed by the Practitioner
- Responds to emergency situations appropriately and immediately
- Calls 911 as necessary
- Performs other duties as assigned
Clinic Responsibilities
- Ensures that exam rooms and patient accessible areas are safe and that likelihood of patient injury is reduced
- Assures that examination rooms are full at all times and that patients are seen in an orderly and fair manner
- Ensures that acutely ill or injured patients are triaged and seen first
- Explains delays and waiting times to patients and families
- Records all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff
- Maintains knowledge of lab collection policy and procedures
- Performs quality controls for tests and documents results as per policy
- Monitors and records oxygen tanks monthly
- Checks AED monthly. Records activity
- Performs API QC during the year on all tests resulted at site
- Checks for outdates on supplies and medications on an ongoing basis
- Inventories medications upon receiving and disposing. Inventories, orders and manages the VFC medications
- Documents accordingly
- Monitors and records refrigerator temperatures daily
- Participates in professional development and assumes responsibility for keeping knowledge of skills current
Office Responsibilities
- Answers telephone calls in a professional manner and refers patient problems to Practitioner
- Interacts professionally with patients and families. Exhibits ability to prioritize and organize work
- Follows through on assigned tasks
- Participates in departmental performance improvement activities by collecting, analyzing, and reporting data
- Knowledgeable of and compliant with clinic policies and procedures
- Exhibits cooperation and positive attitude and maintains a good working relationship with all clinic staff
- Completes incident reports and forwards to Practitioner when appropriate
- Completes routine equipment checks and stock supplies'
- Orders supplies as needed
- Monitors, orders, and stocks exam rooms with supplies as needed.
Day Shift
64 hrs /Bi-Weekly
