What are the responsibilities and job description for the Commercial Insurance Account Manager (New England Platform) position at Sullivan Garrity & Donnelly Insurance Agency, Inc.?
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
Our agency is looking for a professional that focuses on delivering exceptional customer service for clients. The ideal candidate will be highly motivated, a team player, have a positive attitude, and eager to continuously expand their knowledge in the insurance field.
Principal Responsibilities:
Explore all opportunities for exemplary service, working to maximize client/account retention, including coverage reviews; daily service; exploring opportunities for risk management; assist with presentation preparation and other client correspondence.
Develop the best insurance plan by exploring individual client coverage needs and placing according to carrier guidelines and ensuring competitive rates.
Manage the renewal and policy amendment process, with a focus on ensuring each transaction is comprehensive and seamless for clients.
Comply with agency standards, policies and procedures.
Demonstrate (by your personal example) a strong, positive, team-orientated approach through your interaction with others.
Education:
High School diploma or equivalent; must possess and maintain an active P&C License(s) or be willing to obtain within 60 days of hire.
Experience Requirements:
Commercial P&C Experience Preferred.
Demonstrates ability to use Microsoft Office products proficiently, and comfort with computers, including web-based software programs.
Skills:
Excellent verbal and written communication skills are a must to ensure a strong relationship with clients through phone, email or in person.
Effective organizational interpersonal skills required to resolve problems, answer general questions and know when to escalate complex issues.
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