What are the responsibilities and job description for the Wholesale Store Manager position at Sullivan Tire & Auto Service?
Sullivan Tire, an employee owned company, is seeking a Store Manager for our Wholesale store in Waltham, MA. This individual will manage the assigned store location to ensure optimal performance and profitability while delivering the highest quality of service and customer satisfaction to grow business and increase sales. They will works closely with management to increase profitability through improved efficiencies and productivity levels. Adheres to internal controls, policies, and procedures.
Major Responsibilities:
- Responsible for meeting or exceeding established objectives in the areas of sales, units, profitability, and employee and customer satisfaction for assigned store location. Utilizes all informational tools and software to control expenses and maintain optimal productivity and workflow levels.
- Lead, coach and direct staff to ensure optimal performance. Sets expectations and communicates regularly with staff on goals, customer satisfaction, safety, training while insuring that policies and procedures are followed.
- Recruit, train, motivate, develop, and retain qualified employees and have individuals working at high performing levels delivering quality service and customer satisfaction.
- Deliver quality work on time, every time to the customers to ensure long term growth in sales and profits.
- Work with other departments (marketing, distribution, commercial, liftworks, corporate, etc.) to grow business and increase sales for your assigned store location.
- Assumes other responsibilities as needed.
Education/Experience:
Minimum of high school diploma with 3-5 years of industry/wholesale experience; Valid Driver’s License. Prior supervisory experience preferred.
Skills/Knowledge:
- Strong selling and customer service skills in a wholesale environment
- Demonstrated staff leadership, management, and mentoring skills
- Conflict resolution skills
- Solid understanding of automotive tire and auto service industry
- Ability to multi-task in a face-pace environment
- Strong time management skills
- Working knowledge of VAST, Top Dog Solutions, Microsoft Office, and our internal software applications
Benefits:
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! Employee Stock Ownership Plan
- Flexible Spending
- 401(k) with Company Match
- Tuition Reimbursement
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
