What are the responsibilities and job description for the Shift Leader position at Sully's Steamers Rock Hill?
Job Description
Job Description
Benefits :
Travel opportunities
Great tips
Advancement opportunities
Free meals
Flexible schedule
Paid time off
Company Overview
Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.
Job Summary
The Shift Leader is responsible for effectively leading Sullys Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager / AGM.
Responsibilities
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances.
Responsible for ensuring consistent, high-quality food preparation and service.
Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
Provide direction to employees regarding operational and procedural issues.
Follow up with employees on assigned tasks and monitor training of employees during shifts.
Develop employees by providing ongoing feedback and establishing performance expectations.
Qualifications
Knowledge of computers (MS Word, Excel, Google Suite).
Proficient in the following dimensions of restaurant functions : food planning and preparation, security, company policies and procedures, and personnel management.
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