What are the responsibilities and job description for the Server/Food Runner position at Sully's?
Server Responsibilities (subject but not limited to the following):
- Protect establishment and guests by adhering to sanitation, safety and alcohol beverage control policies
- Help guests select food and beverages by presenting suggestions from the menu, offering cocktails, explaining the chef's specials, and answering food preparation questions
- Ensure customer satisfaction through exceptional customer service
- Stay updated on current menu choices/specials and knowing if the kitchen staff is running out of any items
- Be alert by responding to additional guest needs and observing dining process
- Maintain table setting by removing courses as completed and refilling beverage glasses
- Conclude dining experience by acknowledging choice of restaurant; inviting guests to return
- Obtain cash or credit card payment by issuing the bill, accepting payment, and returning change or credit card and signature slip to guests
- Contribute to team effort by accomplishing related results as needed
- Provide welcoming phone greetings
- Convey menu information over the phone to guests and give accurate estimation of meal time completion
- Perform basic cleaning tasks as needed or directed by supervisor
- Fill in for absent staff as needed
- Assist with special events as needed
- Adhere to grooming and appearance standards consistently
- Promptly address customer service issues and refer customers to management
- Skills and Requirements:
- At least 6 months previous serving experience required, 1 years preferred
- Excellent verbal and written communication skills
- Basic math skills
- Ability to work in a fast-paced environment
- Ability to stand on feet for long periods of time
- Ability to work as a team
- Ability to lift at least 25 pounds
- Knowledge on proper timing between course meals is a plus
- No education required
At Sully's, our team thrives on high level energy, high character, teamwork, persistence, dependability, and customer relationships. If you possess any or all of these qualities and meet our requirements, we would love to speak with you for a possibility to be part of our team!
Job Types: Full-time, Part-time
Pay: $7.25 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Application Question(s):
- What position are you applying for?
Experience:
- Restaurant: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Gulfport, MS 39501 (Required)
Work Location: In person
Salary : $7 - $12