What are the responsibilities and job description for the Field Service Representative position at Sulzer?
Services_AME-E524
Field Service Representative - Full Time - Bridgeport (NJ), United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a Field Service Representative to join our Services_AME team in United States .
Your main tasks and responsibilities:
Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in the USA.
Field Service Representative - Full Time - Bridgeport (NJ), United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a Field Service Representative to join our Services_AME team in United States .
Your main tasks and responsibilities:
- Supervise/assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and/or seals
- Travel to jobsites worldwide upon dispatching by Field Service Manager
- Responsible for completing and forwarding to Corporate office all necessary paperwork for all jobs
- Inform closest Service Center of any potential sales activities while at site
- Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures.
- Performs other duties as assigned
- High School Diploma or equivalent
- Experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing—Sulzer Apprenticeship Program meets these requirements
- Excellent written, verbal, negotiation, and listening skills
- Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
- Excellent interpersonal skills
- Strong computer skills, with proficiency in latest “Microsoft” software. SAP and Gelco expense reporting a plus.
- 15 days of paid time off and 12 company-paid holidays
- 401k plan with a 6% match
- Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
- Health savings account matching
- Motivating wellness program
- Employee Assistance Program
- Paid paternal leave
- Gym reimbursement
Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in the USA.