What are the responsibilities and job description for the Senior Command Center Specialist position at Sum Theory, Inc.?
Job Title: Senior Command Center Specialist
Work Location: Onsite - Fort Worth, TX
Duration: Contract (~6 months)
We are seeking a Senior Command Center Specialist with experience and familiarity with a range of security and network concepts and applications such as anti-virus, intrusion detection systems, firewalls, Active Directory, security information and event management (SIEM) solutions, vulnerability.
The ideal candidate will have a strong background in monitoring and analyzing real-time data from multiple sources to maintain situational awareness.
RESPONSIBILITIES & DUTIES (include but are not limited to):
- Monitoring and Surveillance: Command and control center specialists are responsible for continuously monitoring and surveilling various data sources, systems, and processes. They keep a close eye on real-time information and indicators to maintain situational awareness and identify any potential issues or threats.
- Data Analysis and Decision Support: Specialists analyze incoming data, assess its significance, and provide actionable insights to decision-makers. They use their expertise and knowledge to interpret complex information, identify trends or patterns, and offer recommendations to support decision-making processes.
- System and Equipment Maintenance: Command center specialists are responsible for ensuring the proper functioning and maintenance of the systems, equipment, and software used in the center. They conduct regular checks, troubleshoot issues, and coordinate repairs or upgrades to maintain operational efficiency.
- Training and Documentation: They may also be involved in training other center personnel, developing standard operating procedures, and documenting protocols. They ensure that all staff members are well-trained on command center operations, data analysis techniques, and emergency response procedures.
- Assists with various Exchange searches or FOIA requests
- Analyzes patches and anti-virus updates for compatibility with each customer or internal infrastructure environment
- Apply patch and security changes per policy and proactively monitors the environment for patch and anti-virus compliance.
- Security Dashboard monitoring
- Change Management monitoring for approving urgent RFCs as needed
SKILL REQUIREMENTS:
- Bachelors degree or equivalent with three (3) years of experience and familiarity with a range of security and network concepts and applications such as anti-virus, intrusion detection systems, firewalls, Active Directory, security information and event management (SIEM) solutions, vulnerability
- Familiarity with various network and host-based security applications and tools such as network and host assessment/scanning tools, network and host-based intrusion detection systems, and other security software packages.
- Experience gathering requirements, analyzing systems, developing solutions, testing, and documenting changes and working in collaboration with other developers in a team environment.
- Working technical knowledge of current network hardware and protocols
- Experience analyzing and resolving complex issues by telephone and remote connections.
- Experience with installations of new software releases, system upgrades, anti- virus, and patches.
Sum Theory is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
