What are the responsibilities and job description for the Servicenow Architect position at Sumeru Inc?
Title: ServiceNow Architect
Location: Aliso Viejo, CA/ Hybrid
Mode: Contract
- 10 to 15 years of experience is needed.
- ServiceNow Architect is responsible for designing and implementing solutions on the ServiceNow platform.
- They ensure that the architecture aligns with business requirements and industry best practices.
- This role involves working closely with stakeholders to understand their needs and translating them into technical solutions.
Roles and Responsibilities
• Design and Architecture: Develop and maintain the overall architecture of ServiceNow implementations.
• Technical Leadership: Provide strategic recommendations and technical guidance to clients and team members.
• Solution Development: Create technical solutions, including workflows, integrations, and custom applications.
• Documentation: Develop system documentation, including process flows, design documents, and implementation guides.
• Collaboration: Work with stakeholders, developers, and other team members to ensure successful project delivery.
• Performance Management: Monitor and optimize the performance of ServiceNow instances.
• Integration: Design and implement integrations with other systems and tools.
• Mentorship: Guide and mentor junior team members.
• Compliance: Ensure solutions comply with industry standards and regulations.
Skills Required
• Technical Expertise: Deep knowledge of ServiceNow solutions and ITIL processes.
• Experience: Proven experience in designing and implementing ServiceNow solutions in an enterprise environment.
• Certifications: Preferred certifications include ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS-ITSM), and Certified Application Developer (CAD).
• Communication: Excellent communication skills to interact with clients and team members.
• Problem-Solving: Strong analytical and problem-solving skills.
• Project Management: Ability to manage multiple projects and priorities.
• Integration Knowledge: Experience with integrating ServiceNow with other applications and systems.
• Documentation Skills: Proficiency in creating technical documentation and diagrams.
