What are the responsibilities and job description for the Korber WMS Admin HighJump position at Sumeru Solutions?
Job Title : Korber WMS Admin
Location : Haslet TX
Key Responsibilities :
Resolve issues related to WMS functionality and performance in a timely manner to minimize disruptions to warehouse operations.
Work closely with warehouse teams to identify root causes of issues and implement effective solutions.
Collaborate with IT teams to troubleshoot system bugs data discrepancies and integration issues.
Define and document test cases thoroughly test and verify system behavior and initiate and manage user acceptance testing.
Utilize tools like Jira for tracking managing and documenting issues and tasks related to WMS support.
Assist in monitoring the performance of the WMS ensuring system stability and identifying areas for process improvement.
Conduct regular system checks to ensure all components of the WMS are running smoothly and efficiently.
Maintain users and control access to the WMS systems.
Use SQL to generate reports and analyze WMS data to support operational decisionmaking.
Execute data queries to assist with inventory management order processing and other key warehouse metrics.
Provide troubleshooting support for databaserelated issues working to maintain data integrity and system reliability.
Support the training of warehouse staff on WMS usage ensuring that all personnel are familiar with system procedures and best practices if needed.
Develop and maintain documentation for system processes troubleshooting guides and training materials.
Liaise with warehouse management IT and other relevant departments to ensure alignment on system enhancements and issue resolution.
Communicate with vendors or thirdparty service providers to address software or hardwarerelated issues especially those related to automation and robotics systems like Geek Exotec or Miniload.
Qualifications :
Proven experience in a WMS support role with handson experience working with various WMS platforms (e.g. Korber High Jump Manhattan SAP Oracle).
Strong knowledge of warehouse operations including inventory management order picking and distribution processes.
Knowledge of project management and issue tracking tools (e.g. Jira)
Proficient in WMS troubleshooting configuration and user support.
Strong analytical skills with the ability to solve complex operational issues.
Good understanding of warehouse processes and the integration of WMS in daily operations.
Solid experience with SQL for data queries reporting and troubleshooting database issues.
Excellent communication and interpersonal skills to interact with various teams and departments.
3 years experience within distribution Manufacturing or supply chain
Ability to work flexible hours including weekends as needed to support warehouse operations.
Strong problemsolving and organizational skills.
Ability to work in a fastpaced environment and handle multiple priorities simultaneously.
Preferred Skills :
Bachelors degree (Business or related degree preferred)
Experience with other WMS platforms (Manhattan SAP EWM etc.).
