What are the responsibilities and job description for the Professional Services Technical Engineer position at Sumeru Solutions?
Job Details :
Job Title : Engineering Technical - Professional Services Technical Engineer ( Level III (5-7 years) )
NCR ATLEOS Request ID : 1139-1
Duration : 12 Months Contract
Start / End Dates : 3 / 3 / 2025 - 3 / 2 / 2026
Work Location : NSA- Indianapolis IN 46001 ( traveling all over the country, mostly close to the home state, mileage and travel expenses will be reimbursed)
Pay Rate : $38.96 to $41.85 / hr. on W2
Opening 3
Available slots - 6
Key Areas of Responsibility :
- Daily reporting (project number, site, hours on-site, hours travel, etc.)
- Weekly expense submission
- Project specific reporting (self-audits, virtual audits, weekly updates, milestone reporting, etc.).
- Verify completion of service delivery
- Escalates project issues and risks by interfacing with project personnel to include customers, and suppliers
- Monitor implementation in accordance with time, cost, and quality / standards
- Scheduling activities (CE pre-calls, last-minute swap outs, reschedules)
- Maintain access status, updating and increasing as needed
- Maintain training records, updating and increase as needed
- Maintain deployment tools and software (including certifications and calibrations)
- Lead, supervise, and direct assignments
- Understand and use established safety practices
- Understand quality requirements and have the ability to implement quality control processes
- Perform power verification and preliminary hardware testing of out of service equipment (OOS)
- Read and stay current on installation documentation.
- Read and interpret engineering specs, prints, and drawings.
- Demonstrate proper use of tools.
- Perform all physical and mechanical installation activities.
- Maintain on-site job records and administration tracking.
- Perform power and grounding installations on equipment and small power plants.
- Perform power verification and power-up of equipment.
- Plan, manage logistics and execute physical installation of hardware on one or multiple sites.
- Perform preliminary hardware testing in an out of service environment.
- Lead Site Teams (Site Team Leader assignment)
- When necessary, use a Personal Computer and various software applications (email, Microsoft Office, Excel, etc.)
- Travel away from home for several weeks on demand as required
- Shift work required upon demand.
- Physically lift a minimum of 25 pounds (12 kilos)
- Conduct work assignments, communicate, dress and assist customer in a professional manner.
Basic Qualifications :
Be capable of performing additions, removals, and modifications on working equipment and circuits.
Skill Level 4 work operations / job activities may include :
Preferred Qualifications :
Salary : $39 - $42