Corporate Compliance - Head of Quality Assurance

Role Description

The role is primarily responsible for ensuring that the Monitoring and Testing team (M&T) and Compliance Risk Assessment teams executes their activities in accordance with the established program. This responsibility includes implementing a strong level of governance as well as ensuring that common standards and consistent practices are being achieved across all compliance testing disciplines and Compliance Risk Assessment.

Role Objectives

• Quality Assurance — overseeing and ensuring that all testing work papers and associated documentation are prepared appropriately in order to effectively communicate testing scope and results to Monitoring and Testing Management and Compliance Risk Assessment management Senior Management and business unit management;
• Management Information System Reporting — providing regular reporting to senior management and, as applicable, executive-level committees responsible for ensuring appropriate risk and compliance management;
• SharePoint maintenance and Monitoring — supervising the setup of Annual Monitoring and Testing Plans at the beginning of each fiscal year and monitoring subordinate staff to ensure that all assigned Compliance Reviews are documented on the CPAD Monitoring and Testing Central Repository and changes and updates are reviewed and approved by the appropriate personnel;
• Issue Tracking — managing the development and implementation of a CPAD Quality Assurance Issue tracking process;
• Policy and Procedure Review — supervising the Annual Review of the CPAD Quality Assurance policies and procedures in order to comply with Bank policies ; and
• Management and Training of Staff — managing Quality Assurance Practices staff, ensuring the timely completion and reporting of QA activities; and supervising the development and delivery of internal training to address enhancement opportunities identified in the Quality Assurance process and to ensure that Testing Teams and Compliance Risk Assessment team are up-to-date with best practices.

Qualifications and Skills

• General compliance and/or audit-related experience with a functional understanding of U.S banking/or broker dealer/swap dealer laws/regulations.
• 10 years of experience and 3 years managing is a plus, overseeing and ensuring the development, implementation and management of common standards and consistent practices across all compliance testing disciplines throughout Financial entities operations in across the Americas ensuring stricter adherence to relevant regulations
• Strong desire to continually deliver a quality and meaningful work product in a timely and efficient manner. Demonstrates strong judgement, political astuteness, and sensitivity to cultural diversity. The requirements listed below are skills and abilities that are required to achieve this standard.
• Strong interpersonal and communications skills to successfully interface with different stakeholders and maintain solid working relationships.
• Maintaining a regulatory compliance risk mindset to understand underlying risks and weaknesses to properly mitigate such risks.
• Technical competency of applicable laws and regulations (banking, securities and /or swap dealer) for application thereof during monitoring and testing quality assurance reviews.
• Strong analytical skills and attention to detail.
• Ability to work on multiple assignments and reprioritize as circumstances may dictate.

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