What are the responsibilities and job description for the Plastic Molding Technician - Georgia position at Sumitomo Shi Demag Plastics Machinery North...?
Customer service and training are your passion. Troubleshooting and injection molding are your strengths. Independent is your spirit.
Sumitomo (SHI) Demags team of talent is what distinguishes our company from the rest. If a fast paced, collaborative environment is one you thrive in and you are ready to be a part of a Fortune 500 sized company, then we want to start a conversation with you!
Summary/Objective:
Under the general supervision of the Processing & Applications Manager, the Plastic Molding Technician follows directions to set up, maintain, and operate plastic injection molding machines to prepare them for molding plastic parts or products. This person will also be responsible for providing excellent customer service at all times to assist customers with any and all processing troubleshooting needs.
Core Functions/Duties:
Sales Support / Machine Configuration
- Performs process calculations to assist in optimal machine selection and configuration.
- Meet with customers as needed to discuss and finalize machine specifications.
- Support Sales with market research (Industry/Market trends, Customer insight, strategy, etc.)
Molding Tests
- Prepares and sets up machines, software, and molds in advance of mold trials.
- Performs mold trials and testing at SDNA ATC.
- Summarizes and reports test results.
Molding Process Support
- Analysis and Optimization of molding processes and settings onsite at customers.
- Troubleshooting and resolution of processing issues and customer concerns.
- Support service with answers to processing related questions.
Exhibitions / Seminars
- Prepares machine parts for installation including plumbing, electrical, main power hookup.
- Performs preshow preparation, run, trial and testing machines and equipment.
- Supports onsite set up, tear down, packaging of machines and equipment at events.
- Participates in events to demonstrate and promote machine features and advantages
Process Training
- Takes planned required curriculum training through AIM Institute and achieves planned results.
- Shadows mechanical and software engineers to learn functionality of machines.
- Shadows processing team members for on-the-job training of Mold Trials & Process Optimization.
- Provides hands-on and verbal training in the areas of process optimization and demonstrates machine operation and controller for internal associates and onsite at customers as needed.
Any and all other duties as assigned by the supervisor.
Why Join Us?
Sumitomo (SHI) Demag offers a competitive benefits package, which include Medical, Dental, 401(k) with standard company contribution, Health Savings Account, Short and Long Term Disability, Life Insurance, 11 paid holidays per year, plus a generous Personal Time Off package. We also value the importance of innovation, teamwork and independence. Through our wellness and employee engagement initiatives, you will see that we have a work hard, play hard atmosphere. At Sumitomo, you will be consistently challenged and your opportunities will only be limited by your ambition!
Are you ready to be a part of our team?
Apply now and start a conversation today!
Sumitomo (SHI) Demag Plastics Machinery North America, Inc. is part of a worldwide group of companies dedicated to helping plastics processors compete more effectively in the global market. Specializing in the manufacture of high-precision, high-performance, plastic injection molding machines, and selling over 5,000 machines annually. Sumitomo (SHI) Demag, together with its Japanese parent company, Sumitomo Heavy Industries Ltd., is one of the largest manufacturers of injection molding machines in the world. With over 100,000 IM machines installed worldwide, the company has a presence in all major markets around the globe. Equally important, Sumitomo (SHI) Demag has an extensive worldwide support network, ensuring customers of sales, parts, training, service, and processing assistance when and where it is needed.
Sumitomo (SHI) Demag Plastics Machinery North America, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Sumitomo (SHI) Demag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Education/Experience:
Required:
- High school diploma or equivalent.
- 1-3 years of experience in the injection molding industry
Preferred:
- Four-year degree in Engineering.
- Completion of 2-year degree in related field.