What are the responsibilities and job description for the Coordinator, Hospital Office - Women's Health position at Summa Health?
Summa Health - Akron City Campus
Full-Time / 40 Hours / Days
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary :
Coordinates day to day workflow for patient check-in, registration, scheduling, rooming, pre-authorization, chart review and clerical activities for the Front and/or Back Offices for the Women’s Health Service Line.Formal Education Required :
a. High School diploma or equivalent
b. Post high school coursework in healthcare, accounting, business, or related field preferred.
Experience & Training Required :
a. For Front Office - two (2) years’ experience in Patient Registration, Insurance Verification/Pre-registration, and/or Customer Service functions, preferably in a medical setting, or equivalent combination of education and experience.
b. For Back Office – two (2) years’ experience in scheduling, phone triage and medical assisting in a medical office setting.
c. Previous demonstrated ability to assess the needs of a group of staff and to then develop and implement a plan for the day, including experience training individuals or groups.
d. Excellent oral and written communication skills required.
e. Demonstrated ability to work quickly under pressure, organize and prioritize work, and to be flexible in response to planned and unplanned changes.
f. Excellent customer service skills
g. Proficiency in hospital billing and registration system or training completed upon hire.
Other Skills, Competencies and Qualifications:
a. Knowledge of medical terminology
b. Knowledge of Microsoft Office products or past strong computer skills required
c. Population Specific Competency: Ability to effectively interact with populations of patients/customers of size with an understanding of their needs for self-respect and dignity.
Level of Physical Demands:
a. Light: Job requires a significant amount of standing. Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a neglible amount of force continuously.
Equal Opportunity Employer/Veterans/Disabled
$21.33/hr - $25.60/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Salary : $21 - $26
