What are the responsibilities and job description for the RN Supervisor, Clinical Access Center position at Summa Health?
Full - Time Days
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Provides direct supervision, to staff under the direction of the RN Manager, Clinical Access Center. Interviews and recommends selection of new personnel. Directs, guides, evaluates, counsels, disciplines, and if necessary, recommends dismissal of staff. Ensures that all patient interactions meet federal and state compliance requirements.
Minimum Qualifications:
Formal Education Required:
a. Bachelor’s of Science in Nursing (BSN)
c. Current license to practice registered nursing in the State of Ohio
Experience and Training Required:
Other Skills, Competencies and Qualifications:
Level of Physical Demands:
Provides direct supervision, to staff under the direction of the RN Manager, Clinical Access Center. Interviews and recommends selection of new personnel. Directs, guides, evaluates, counsels, disciplines, and if necessary, recommends dismissal of staff. Ensures that all patient interactions meet federal and state compliance requirements.
Minimum Qualifications:
Formal Education Required:
a. Bachelor’s of Science in Nursing (BSN)
- Applicants with an Associate’s degree will be considered but are required to obtain BSN within three (3) years of employment
c. Current license to practice registered nursing in the State of Ohio
Experience and Training Required:
- One (1) to three (3) years experience in a clinical communications center.
- One (1) year of project management or team leader experience preferred.
Other Skills, Competencies and Qualifications:
- Knowledge of health care and medical procedures, including terminology
- Demonstrates communication, leadership, organizational and interpersonal skills.
- Ability to work well within a team environment by accepting and offering honest and constructive feedback, supporting team goals, and encouraging fellow team members.
- Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment.
- Attentiveness to detail
- Ability to prioritize duties and delegate responsibilities
- Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
Level of Physical Demands:
- Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently
Equal Opportunity Employer/Veterans/Disabled
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Salary : $34 - $50
