What are the responsibilities and job description for the Room Service Coordinator position at Summa Health?
Full-time, 32 hours
Akron City Campus
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary :
Accurately obtains meal orders from patients via phone calls or assisting the patient on the nursing unit with computer. Identifies and educates patients on their prescribed diets during the meal selection. Uses the computer to process orders with consideration for delivery times and peak periods in the kitchen. Communicates with the nursing staff and traypassers regarding any patient food and nutrition needs.
Formal Education Required:
a. High school level coursework in English grammar, composition and basic mathematics
Experience & Training Required:
a. One year related food service experience
Other Skills, Competencies and Qualifications:
a. Ability to be active and on feet most of the day, lift, push and pull light to medium weight objects; occasionally push and pull heavy weight objects
b. Ability to effectively communicate verbally with patients, nursing staff, customers and staff
c. Ability to answer telephones and use computer and related office equipment
d. Ability to maintain confidentiality of patient information
e. Ability to be prompt, effective and efficient when handling phone transactions
Population Specific Competency:
a. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Level of Physical Demands:
a. Medium: Exerts 20-50 pounds of force occasionally and/or ten to 25 pounds of force frequently, and/or a negligible amount of force continuously to move objects.
Accurately obtains meal orders from patients via phone calls or assisting the patient on the nursing unit with computer. Identifies and educates patients on their prescribed diets during the meal selection. Uses the computer to process orders with consideration for delivery times and peak periods in the kitchen. Communicates with the nursing staff and traypassers regarding any patient food and nutrition needs.
Formal Education Required:
a. High school level coursework in English grammar, composition and basic mathematics
Experience & Training Required:
a. One year related food service experience
Other Skills, Competencies and Qualifications:
a. Ability to be active and on feet most of the day, lift, push and pull light to medium weight objects; occasionally push and pull heavy weight objects
b. Ability to effectively communicate verbally with patients, nursing staff, customers and staff
c. Ability to answer telephones and use computer and related office equipment
d. Ability to maintain confidentiality of patient information
e. Ability to be prompt, effective and efficient when handling phone transactions
Population Specific Competency:
a. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Level of Physical Demands:
a. Medium: Exerts 20-50 pounds of force occasionally and/or ten to 25 pounds of force frequently, and/or a negligible amount of force continuously to move objects.
Equal Opportunity Employer/Veterans/Disabled
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Salary : $16 - $20
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