What are the responsibilities and job description for the Runner position at Summer House Santa Monica?

Hiring Now : Runners!

Summer House, opening late Fall 2023, in the Durango Hotel & Casino

Benefits :

BCBS health insurance & other options including dental
Employee Assistance Program (EAP)
Restaurant discounts
Opportunities for career growth

Summer House is the place where summer never ends. Upon opening in late 2023 at the new Durango Casino & Resort in southwest Las Vegas, the restaurant will offer lunch, dinner, and weekend brunch services with both indoor and outdoor dining options. The California-inspired menu is reminiscent of the overall Summer House brand and features simple ingredients sourced from local grower partnerships and sustainable products. It includes Cali-style tacos, fresh salads and vegetable plates, housemade pasta and pizzas crafted with California-milled flour, entrees from the live-fire wood grill, and more. Ros is poured all day off the signature Ros Cart, featuring the signature Summer House Ros, with an extensive wine and handcrafted cocktail list. The Market, positioned at the front of the restaurant, will provide to-go coffee, juices, and light breakfast items alongside Summer House's signature baked goods, pastries, and famous oversized cookies.

Currently, Summer House has full-service locations in Chicago, IL, North Bethesda, MD, airport locations in Chicago, Charlotte, NC, and Orlando, FL, and will open an additional full-service location in late 2023 at Disney Springs in Lake Buena Vista, FL alongside the new Las Vegas location. No matter the weather, the bright and airy vibes always fill the atmosphere. Whether you're in for date night, a family get-together, or brunch with friends, summer is waiting for you on the other side.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100 restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Runners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.

Essential Functions

Promptly deliver food to the correct guests according to table and position numbers

Available to work a variety of hours, days and shifts, including weekends

Safely and effectively transport food or beverages to a table of three in a single trip

Safely and effectively use and operate all necessary tools and equipment

Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

Ability to multi-task calmly and effectively in a busy, stressful environment

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests' needs

Greet guests with a warm, sincere smile

Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Read and check each order for any special instructions and / or restrictions before taking it out of the kitchen

Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen

Communicate any food concerns to the Coordinator

Communicate and follow up on any guest request or concern

Follow all steps of service

Understand and follow the food allergy procedure and special orders / restrictions

Comply with all safety and sanitation guidelines and procedures

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Other duties will be assigned as needed

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