What are the responsibilities and job description for the Events and Operations Team Member position at Summer Lakes Beverage?
Job Summary
The Operations Associate plays a crucial role in ensuring the smooth and efficient operation of our organization. This position involves a blend of administrative tasks, guest services, and event planning responsibilities. The ideal candidate will possess strong communication and negotiation skills, with a passion for hospitality and customer service. The Operations Associate will work closely with various departments to enhance guest experiences and support event execution.
Duties
- Assist in the planning and execution of events, ensuring all logistics are managed effectively.
- Communicate with clients to understand their needs and preferences, providing exceptional guest services.
- Negotiate contracts with vendors and suppliers to secure favorable terms for catering and other services.
- Upsell services and products to enhance client satisfaction and maximize revenue opportunities.
- Collaborate with the marketing team to promote events through various channels.
- Manage budgeting for events, ensuring all expenses are tracked and reported accurately.
- Provide on-site support during events, coordinating with staff to ensure seamless operations.
- Maintain organized records of contracts, budgets, and event details for future reference.
Experience
- Previous experience in hospitality or event planning is preferred but not required.
- Strong skills in communication, negotiation, and upselling techniques.
- Familiarity with budgeting processes and financial management related to events.
- Experience in catering services is a plus.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A passion for delivering outstanding guest experiences and enhancing customer satisfaction.
This role offers an exciting opportunity for individuals looking to grow their careers in operations within the hospitality industry.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Anoka, MN 55303 (Preferred)
Ability to Relocate:
- Anoka, MN 55303: Relocate before starting work (Required)
Work Location: In person
Salary : $21
