What are the responsibilities and job description for the Customer Experience Barista position at Summer Moon Coffee Greenville?
Introduction: Overview of the Barista Role
At Summer Moon Coffee, we are dedicated to providing exceptional service through our Fast, Fresh, and Friendly culture. As a barista, you’ll be integral to delivering quick, high-quality service in a welcoming environment. You’ll craft our signature oak roasted coffee and Moon Milk while ensuring every customer experience is fast, fresh, and friendly. If you're passionate about coffee and committed to a dynamic work environment, we invite you to join our team.
- Customer Engagement
Baristas are the face of Summer Moon, shaping the guest experience from the moment they arrive. Your efficiency and positivity are pivotal in maintaining our fast-paced, friendly service while ensuring every customer feels welcomed and appreciated.
- Customer-Centric Service
- Deliver superior service that reflects our Fast, Fresh, and Friendly standards.
- Ensure customers feel recognized and valued by engaging with confidence and professionalism.
- Recommend pairings to enhance the customer experience.
- Maintain a vibrant and enthusiastic demeanor in all interactions.
- Product Mastery
- Prepare and serve our signature oak-roasted coffee and beverages with precision and speed.
- Tailor orders to customer preferences while upholding quality and consistency.
- Master all drink recipes and execute them flawlessly.
- Cash and Transaction Management: Process payments and transactions swiftly and accurately, maintaining efficiency at the point of sale.
- Leadership and Growth
At Summer Moon, leadership means taking ownership of your role, demonstrating initiative, and contributing to team success. Your ability to adapt and excel in a fast-paced environment drives both your development and the team's achievements.
- Leadership at Every Level
- Set the standard for excellence by leading through action and accountability.
- Foster collaboration and actively support team efforts to achieve shared goals.
- Continuous Learning
- Pursue training opportunities to deepen your knowledge of coffee, products, and processes.
- Embrace feedback to sharpen your skills and consistently elevate your performance.
- Teamwork and Operational Excellence
As a barista, you are essential to maintaining operational efficiency and teamwork. Your commitment to excellence ensures smooth operations, cleanliness, and a supportive atmosphere for your team.
- Team Collaboration
- Work seamlessly with your team to uphold high standards and deliver exceptional results.
- Encourage and engage teammates in shared responsibilities.
- Task Management: Execute tasks and goals set by your General Manager with diligence and precision.
Barista Job Description: Conclusion
At Summer Moon, baristas embody the Fast, Fresh, and Friendly culture, serving as ambassadors of excellence and efficiency. By delivering outstanding service, mastering your craft, and fostering teamwork, you will shape unforgettable customer experiences while advancing your own professional growth. If you’re passionate about coffee, service, and thriving in a dynamic environment, we welcome you to join the Summer Moon family.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- What is your current availability?
- What interests you about working at Summer Moon Coffee?
- How would you personally embody our values of fast, fresh, and friendly?
Ability to Commute:
- Greenville, SC 29605 (Required)
Work Location: In person
Salary : $16 - $18