What are the responsibilities and job description for the Barista position at Summer Moon Coffee (Simpsonville, SC)?
Barista Job Description: Introduction
At Summer Moon, we empower individuals to lead, learn, and grow through coffee, creating memorable experiences for our guests. Our commitment to growth develops leaders at every level, fostering a culture of fast, fresh, and friendly service. Together, we elevate each other to ensure our team, community, and customers thrive.”
1.2 Our Culture - Fast, Fresh, and Friendly
- Fast
- At Summer Moon, speed is at the core of our service. We ensure that drinks are prepared and served within 3 minutes to maintain efficiency without compromising quality. During peak hours, our baristas use handheld devices to take orders and keep the drive-thru moving, reducing wait times and keeping customers satisfied.
- Fresh
- Freshness isn’t just about the coffee; it’s about the entire experience.
- Sight: Keep the bar and surrounding areas clutter-free, ensuring cleanliness and order.
- Smell: Create a welcoming atmosphere by making sure the air smells like fresh coffee and pastries, avoiding any unpleasant odors.
- Touch: Tables and floors must be clean and free of stickiness, ensuring a pleasant tactile experience for our guests.
- Sound: Play music that sets the tone for a welcoming and relaxing environment, like acoustic guitar or soft vocals.
- Taste: Every drink must be made to perfection, maintaining the highest quality and consistency in every cup.
- Friendly
- Kindness and positivity shape every interaction at Summer Moon.
- Guest Interactions: We smile, make eye contact, and use the guest's name at least twice to make them feel welcome. Enthusiasm is key in every order, and we elevate the guest experience by offering pastry pairings and personalized accommodations.
- Team Interactions: Our culture is built on support and positivity. We treat each other with the same friendliness and respect that we show our customers, creating an environment where everyone feels valued.
- Customer Engagement
Baristas are the face of Summer Moon, shaping the guest experience from the moment they arrive. Your efficiency and positivity are pivotal in maintaining our fast-paced, friendly service while ensuring every customer feels welcomed and appreciated.
- Customer-Centric Service
- Deliver superior service that reflects our Fast, Fresh, and Friendly standards.
- Ensure customers feel recognized and valued by engaging with confidence and professionalism.
- Recommend pairings to enhance the customer experience.
- Maintain a vibrant and enthusiastic demeanor in all interactions.
- Product Mastery
- Prepare and serve our signature oak-roasted coffee and beverages with precision and speed.
- Tailor orders to customer preferences while upholding quality and consistency.
- Master all drink recipes and execute them flawlessly.
- Cash and Transaction Management: Process payments and transactions swiftly and accurately, maintaining efficiency at the point of sale.
- Leadership and Growth
At Summer Moon, leadership means taking ownership of your role, demonstrating initiative, and contributing to team success. Your ability to adapt and excel in a fast-paced environment drives both your development and the team's achievements.
- Leadership at Every Level
- Set the standard for excellence by leading through action and accountability.
- Foster collaboration and actively support team efforts to achieve shared goals.
- Continuous Learning
- Pursue training opportunities to deepen your knowledge of coffee, products, and processes.
- Embrace feedback to sharpen your skills and consistently elevate your performance.
- Teamwork and Operational Excellence
As a barista, you are essential to maintaining operational efficiency and teamwork. Your commitment to excellence ensures smooth operations, cleanliness, and a supportive atmosphere for your team.
- Team Collaboration
- Work seamlessly with your team to uphold high standards and deliver exceptional results.
- Encourage and engage teammates in shared responsibilities.
- Task Management: Execute tasks and goals set by your General Manager with diligence and precision.
Barista Job Description: Conclusion
At Summer Moon, baristas embody the Fast, Fresh, and Friendly culture, serving as ambassadors of excellence and efficiency. By delivering outstanding service, mastering your craft, and fostering teamwork, you will shape unforgettable customer experiences while advancing your own professional growth. If you’re passionate about coffee, service, and thriving in a dynamic environment, we welcome you to join the Summer Moon family.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- What has your experience with Summer Moon looked like?
- What is your availability?
Ability to Commute:
- Simpsonville, SC 29681 (Required)
Ability to Relocate:
- Simpsonville, SC 29681: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
