Veterinary Hospital Manager

Summerlin Animal Hospital in West Palm Beach, FL is seeking an experienced Veterinary Hospital Manager to join our team.

This is an exciting opportunity for a compassionate, servant leader who is passionate about supporting a thriving veterinary team! In this role, you’ll work closely with the Medical Director to oversee business operations and team leadership, ensuring a positive and productive work environment. While this is primarily an administrative role, we highly value candidates who are willing and able to assist on the floor when needed. This position has a strong focus on team and culture building, as well as change management, and a solid leadership background is essential.

If you're a proactive, people-focused leader who thrives on fostering growth, collaboration, and a positive workplace culture, we’d love to hear from you!

Benefits and compensation:

• Compensation: $55k-$65k/year
• Bonus package: $2,000 (CVTs and CVPMs) opportunity for quarterly bonus
• CE allowance: $500 first year, $1000 every year after (CVTs and CVPMs)
• Paid time off and Paid Holidays
• Medical, dental, and vision insurance
• 401k
• Life insurance and disability
• Pet discounts
• Uniform allowance
• And more!

Key Responsibilities Include:

• Financial and Operations Management
  • Monitor the financial performance of the hospital utilizing key metrics
  • Monitor and optimize hospital workflow
  • Inventory management, oversee supply orders/repairs
  • Develops new and innovative ideas for hospital growth
  • Adjusts hospital flow, efficiency, scheduling, and pricing to maintain stability and growth
• Client Engagement and Marketing
  • Oversee marketing needs to generate new clients and drive client retention
  • Train and support the CSR team to ensure a positive experience for clients
  • Resolve client concerns and disputes
• People Management
  • Fosters a respectful workplace culture that supports and values diversity
  • Oversee all aspects of team management
  • Process bi-weekly payroll
  • Coordinate employee schedule
  • Address employee conflicts quickly and professionally
  • Coordinate regular team meetings and check-ins

Qualifications:

• 5 years of veterinary experience required.
• 2 Veterinary Hospital Management experience is required.
• Exceptional communication skills with a collaborative and servant leadership approach.
• Resilience and adeptness in handling emotionally charged situations.
• Proficiency in budget management.
• Experience with team training and supervision.
• Strong computer literacy and adaptability to new systems.
• Self-motivated with a proactive approach to problem-solving.
• Capacity to work autonomously with minimal direct supervision.

Why Choose Summerlin Animal Hospital?

We are a full-service veterinary clinic dedicated to providing high-quality medical, surgical, and dental care with a compassionate touch. Our team of three experienced doctors and knowledgeable support staff is committed to ensuring the health and well-being of pets in our community. Unlike many clinics, we do not offer grooming or boarding, creating a calm and focused work environment. As an AAHA-accredited hospital, we take pride in our feline-friendly approach, with two Cat-Friendly DVMs and multiple cat-savvy support staff. Achieving Cat-Friendly Practice certification is next on our horizon!

Our team thrives on a PAWSitive and friendly workplace culture. (Yes, we’re a little nerdy, and we love it!) We’re passionate about exceptional patient care, but we also recognize the importance of work-life balance. That’s why we offer a 4-day workweek—no nights, no weekends, ever. Our team is dedicated to education and mentorship, helping every team member grow and advance in their role.

If you're looking for a supportive, fun, and growth-oriented veterinary family, we'd love to meet you!