What are the responsibilities and job description for the Restaurant Operations Director position at SUMMERWOOD MASTER?
Company Overview
At Summerwood Master, we pride ourselves on providing exceptional customer service and maintaining high standards in product and facility specifications. As a Restaurant General Manager, you will play a crucial role in driving excellence in these areas.
Job Description
We are seeking an experienced leader to oversee the daily operations of our restaurant. Key responsibilities include supervising food handling procedures, exercising financial control to meet profit margin targets, selecting, training, and developing employees, and improving customer satisfaction and employee engagement.
Key Responsibilities:
• Drive customer satisfaction by ensuring excellent service delivery
• Maintain company standards in product quality and facility cleanliness
• Supervise food handling procedures and operational processes to ensure efficiency and effectiveness
• Exercise financial control to meet profit margin targets and improve restaurant performance
• Select, train, develop, and motivate employees to achieve their full potential
Critical Performance Metrics:
• Achieve annual operating plan targets for sales, labor, and controllables
• Improve margin over previous year sales growth by implementing effective cost control measures
• Monitor and improve weekly/period restaurant performance in sales, labor, ICOS, and controllables
• Ensure compliance with all regulatory requirements and maintain a safe working environment
Requirements:
To succeed in this role, you will need a high school diploma or equivalent, supervisory experience in a food service or retail environment, and proven ability to drive customer satisfaction, financial performance, and employee engagement.
Benefits
We offer a competitive salary and benefits package, including opportunities for professional development and career advancement within our organization.
At Summerwood Master, we pride ourselves on providing exceptional customer service and maintaining high standards in product and facility specifications. As a Restaurant General Manager, you will play a crucial role in driving excellence in these areas.
Job Description
We are seeking an experienced leader to oversee the daily operations of our restaurant. Key responsibilities include supervising food handling procedures, exercising financial control to meet profit margin targets, selecting, training, and developing employees, and improving customer satisfaction and employee engagement.
Key Responsibilities:
• Drive customer satisfaction by ensuring excellent service delivery
• Maintain company standards in product quality and facility cleanliness
• Supervise food handling procedures and operational processes to ensure efficiency and effectiveness
• Exercise financial control to meet profit margin targets and improve restaurant performance
• Select, train, develop, and motivate employees to achieve their full potential
Critical Performance Metrics:
• Achieve annual operating plan targets for sales, labor, and controllables
• Improve margin over previous year sales growth by implementing effective cost control measures
• Monitor and improve weekly/period restaurant performance in sales, labor, ICOS, and controllables
• Ensure compliance with all regulatory requirements and maintain a safe working environment
Requirements:
To succeed in this role, you will need a high school diploma or equivalent, supervisory experience in a food service or retail environment, and proven ability to drive customer satisfaction, financial performance, and employee engagement.
Benefits
We offer a competitive salary and benefits package, including opportunities for professional development and career advancement within our organization.
