What are the responsibilities and job description for the Restaurant Operations Manager position at SUMMERWOOD MASTER?
Restaurant General Manager Job Description
At Summerwood Master, we are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations and drive business growth.
Key Responsibilities:
- Customer Satisfaction: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
- Financial Management: Develop and drive restaurant annual operating plans, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
- Operations Management: Ensure facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
- Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.
Requirements:
- High school diploma or GED.
- Supervisory experience in either a food service or retail environment.
- Demonstrated ability to maintain financial controls and coach and train hourly employees.
- Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
About Summerwood Master:
Summerwood Master is a leading company in the food service industry, committed to delivering exceptional customer experiences and driving business growth.
