Community Manager

Community Manager, Summit at Eastwyck

OVERVIEW:
Summit At Eastwyck is a 144 unit, Active Adult Community located in East Greenbush. As a Community Manager, you will oversee the day-to-day operations, ensuring the Community is well-maintained, residents are well supported, and financial objectives are met. You will lead a dedicated team, manage resident relations, and drive marketing efforts to keep the community vibrant and fully occupied.

KEY RESPONSIBILITIES:

Asset & Financial Management:

• Work closely with the Summit Leadership to develop and manage the Annual Budget, ensuring cost-effective financial planning and operations.
• Maintain an accurate monthly rent roll and ensure timely payroll reporting.
• Conduct assessments to identify areas for capital improvement within the Summit at Eastwyck property.
• Manage property petty cash and ensure financial controls are in place.
• Regularly inspect the property’s common areas, community rooms, elevators, grounds, and building exterior to ensure upkeep and safety.
• Conduct regular evaluations of maintenance operations for cost efficiency and quality.

Marketing & Leasing:

• Achieve and maintain a minimum occupancy rate of 95%, actively engage with prospective residents and ensure timely follow-ups and lead base management.
• Collaborate with the Marketing Team to enhance social media and marketing efforts, contributing content that promotes community events, resident highlights, and new initiatives.

Resident Relations:

• Manage and oversee resident move-ins and move-outs, ensuring a smooth process.
• Manage and oversee Resident Service Coordinator’s planning and coordination of Summit Connected Life Program.
• Address resident concerns promptly and effectively, fostering a positive environment.

Personnel Management:

• Supervise a team of on-site staff, ensuring adherence to company policies and procedures.
• Oversee staff training and development programs and manage performance evaluations.
• Hire and terminate staff in line with company guidelines, making recommendations for promotions or salary increases based on performance.

Qualifications:

• Minimum of three years of managerial experience in property management or senior living, supervising three or more staff members.
• Strong financial management skills with experience in budgeting and financial controls.
• Proven leadership ability, with the capacity to motivate, mentor, and manage a diverse team.
• Ability to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.
• Ability to work effectively with residents, staff, and corporate leadership in a fast-paced environment.
• Proficiency in Microsoft Office Suite and ability to learn new software.
• Professional image compatible with Summit Senior Living – positive attitude, energetic, assertive, and ability to serve as a role model for staff

Compensation and Benefits:

• Full-time salaried position with minimum forty hours per week and additional hours as required – may include some nights and/or weekends

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Rensselaer, NY 12144 (Preferred)

Ability to Relocate:

• Rensselaer, NY 12144: Relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $70,000