What are the responsibilities and job description for the Whitewater River Guide position at Summit Bechtel Reserve?
Direct Report
New River Experience Director
Employee Profile and Desired Traits
High level emotional intelligence
Active in team dynamics, conflict prevention / resolution, and identifying customer needs
Cheerful attitude and servant leadership disposition
Dedicated customer service and people oriented
Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
Ability to interact with men and women of all ages and maturity levels of staff / customers
Duties & Responsibilities
Comfortable with 5 days paddling / camping in remote setting without running water / electricity
Welcome guests and conduct a gear shakedown water experience in the New River Gorge
Pack and load food / equipment in trucks and boats
Provide whitewater kayaking instruction
Ensure guest safety and provide medical care as needed
Interpret the natural and cultural history of the New River Gorge
Provide and participate in evening programming
Maintain a clean, organized, inspected, neat, and safe working area
Other duties or projects as assigned by SBR leadership
Abide by policies and procedure outlined in the SBR staff handbook
Qualifications & Training
18 years of age or older
Wilderness First Aid & Swiftwater Rescue (training provided)
Confident Swimmer
Position is contingent on ability to pass river guide and swiftwater rescue training. You may be reassigned to other jobs if you do not pass the training courses.
Ability to use Microsoft Teams daily for work related communication and coordination
Be or become a registered member of Scouting America
Performance Results
Provide end of year feedback on ways to improve the program
Receive positive feedback from customers
Improved paddling and teaching skills
Physical Requirements
Up to 8 hours a day of either, paddling, swimming, hiking, and the ability to lift 50 lbs.
Must be able to climb back in raft from whitewater
Can pass the physical exam and approved for SBR height and weight requirements
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