Demo

Zip Ride Operator

Summit Bechtel Reserve
Hill, WV Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/8/2025

Direct Report

Eagle Zip Assistant Manager

Employee Profile and Desired Traits

  • High level emotional intelligence
  • Active in team dynamics, conflict prevention / resolution, and identifying customer needs
  • Cheerful attitude and servant leadership disposition
  • Dedicated customer service and people oriented
  • Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
  • Ability to interact with men and women of all ages and maturity levels of staff / customers

Duties & Responsibilities

  • Provide helpful and efficient service and maintain a friendly and cheerful attitude
  • Become familiar with all materials supplied prior to the camping season
  • Participate in the specialized program training during the staff training period
  • Use all safety equipment mandated in your program venue
  • Check material frequently and communicate equipment concerns and needs
  • Ensure proper use, security, and care of program equipment
  • Fit participants with harnesses and helmet correctly and supervise use of personal protective equipment
  • Maintain a clean, organized, inspected, neat, and safe work area
  • Other duties or projects as assigned by SBR leadership
  • Abide by policies and procedure outlined in the SBR staff handbook
  • Qualifications & Training

  • 18 years of age or older
  • Preferred : Experience guiding / facilitating and managing others while 'at-height'
  • Must be comfortable with heights of 6'-180'
  • Must meet the manufacture's requirement for participation, including weight requirements (between 50 and 250 pounds).
  • Ability to use Microsoft Teams daily for work related communication and coordination
  • Be or become a registered member of Scouting America
  • Performance Results

  • Completes contract period with 2-4 positive experiences
  • Receive one or more Staff Appreciation Cards from staff or participants
  • Contribute at least one improvement to the Zip Line program
  • Provide at least one memorable moment that matters to a participant
  • Physical Requirements

  • Up to 9 hours a day of either standing, walking, hiking, and the ability to lift 75 lbs.
  • Can pass the physical exam and approved for SBR height and weight requirements
  • Uniform

    Summit staff uniform

    Housing

    10x12' Platform Tent; Foxtrot Base Camp

    Expected Weekly Hours

    45 - 55

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