What are the responsibilities and job description for the Intake Coordinator - Nights position at Summit BHC?
Intake Coordinator - Nights | The Pavilion at Williamsburg Place | Williamsburg, Virginia
About the Job :
Hours-9pm-7am and rotating weekends.
Purpose Statement :
The Intake Coordinator provides single point of entry for in-patient intake. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about hospital services and bed availability, performs pre-registration, collects all pertinent data, verifies insurance eligibility, and coordinates with the insurance company. Facilitates and coordinates assessment and / or intake to facility services when appropriate. Maintains communication between the organization and the client referrals and family.
Roles and Responsibilities :
ESSENTIAL FUNCTIONS :
Conducts pre-admission screenings. Schedule assessments.
- Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of clients.
- Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Provides information and referral services for internal and external customers.
- Interviews client, family members and / or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies and procedures.
- Presents clinical information to a member of the medical staff for approval of intake.
- Provides crisis intervention services if needed.
- Verifies insurance upon intake.
- Maintains all the documentation involved with the admissions process.
- Provides ongoing communications with referral sources concerning the status of clients referred into the program; promotes and provides education regarding available services.
- Provides clerical support to admissions (to include but not limited to) : collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing client charts, and monitoring clients while in an internal waiting room.
ADDITIONAL RESPONSIBILITIES :
CULTURAL EXPECTATIONS :
EDUCATION / EXPERIENCE / SKILL REQUIREMENTS :
LICENSES / DESIGNATIONS / CERTIFICATIONS :
SUPERVISORY REQUIREMENTS :
This position is an Individual Contributor
Why The Pavilion at Williamsburg Place?The Pavilion at Williamsburg Place offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. The Pavilion at Williamsburg Place is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served. Learn More
