What are the responsibilities and job description for the Patient Accounting Manager - Healthcare position at Summit BHC?
Patient Accounting Manager - Healthcare | Summit Healthcare Mgmt | Franklin, Tennessee
About the Job:
The Patient Accounting Manager is responsible for leadership and supervision of the day-to-day operations involving billing, third party/patient collections follow-up and ensuring the overall accuracy of the accounts receivable (A/R) balances for each facility. This position will work independently to resolve complex payer and operational issues to assist in the overall improvement of the daily operations necessary for a successful Centralized Business Office specializing in healthcare servicing multiple facilities.
Roles and Responsibilities:
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
About the Job:
The Patient Accounting Manager is responsible for leadership and supervision of the day-to-day operations involving billing, third party/patient collections follow-up and ensuring the overall accuracy of the accounts receivable (A/R) balances for each facility. This position will work independently to resolve complex payer and operational issues to assist in the overall improvement of the daily operations necessary for a successful Centralized Business Office specializing in healthcare servicing multiple facilities.
Roles and Responsibilities:
- Provide leadership and oversight to teams which include billing and insurance collections.
- Oversee billing and collections operations across multiple facilities, ensuring compliance and efficiency for all payer types.
- Monitor accounts receivable for payer and operational issues, independently resolving concerns by collaborating with CBO leaders, facility staff, and executive leadership as necessary.
- Supervise a team of highly engaged members by overseeing hiring, orientation, performance assessment and management, motivation, training, scheduling, and coaching to achieve departmental goals and ensure efficient and effective operations
- Provide professional and technical support to CBO staff.
- Address inquiries from insurance carriers, family members, and patients regarding account balance concerns in a timely manner.
- Identify staff training needs and actively participate in the development, implementation, and evaluation of training, orientation, and educational programs.
- Assign tasks to staff through patient accounting/billing software as needed.
- Act as administrator for payer website/log in access.
- Lead the Accounts Receivable month-end closing process.
- Assures teams meet productivity and quality metrics on a consistent basis.
- Assists SR CBO Manager in analyzing potential vendors and recent technology.
- Communicates with facilities on various issues affecting payment resolution.
- High school diploma or GED required, Associate’s degree preferred.
- Five or more years of computerized medical billing experience, with a minimum of one year’s experience in behavioral healthcare.
- Three or more years of supervision/management experience in healthcare setting.
- Advanced knowledge of UB04 and HCFA1500 forms, CPT and ICD-10 coding
- Working knowledge of Medicare/Medicaid guidelines preferred.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- HFMA CRCR certification if not presently certified need to be achieved within 90 days of hire.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
