What are the responsibilities and job description for the Customer Service Representative position at Summit Cleaners?
Summit Cleaners is a dry cleaners located in Seymour, Indiana. We currently operate a drop store out of the Columbus location.
The primary function (s) of the Client Services Specialist position is to provide concierge-like support to newly acquired customers, in accordance with management guidelines, in order to create an exceptional overall customer experience.
Requirements of position:
- Must be willing to learn & take direction
- Must be dependable, punctual and well groomed
- Must have excellent customer service skills
- Must enjoy a fast paced environment
- Must be able to lift at least 30 pounds
- Must be able to be constantly moving
- Must have basic sewing skills
- Shift is day and at least two Saturdays per month is required
- 25 - 30 hours per week with the potential for more hours during busy season
- Must have reliable transportation
Daily duties of position:
- Provide excellent client service by building quality relationships
- Follow-up on requests and concerns in a timely manner
- Detail order entry by sorting and examining garments for stains, noting by tagging stained items and processing accordingly
- Retrieve orders
- Operate computer and charge system
- Light housekeeping
- Sewing buttons and light repairs
- Must be willing to learn laundry machines
Hours
- Monday - Friday 12 pm - 5 pm
- Every other Saturday 8 am - 12 pm
- This is a PART-TIME position
- We are located at 107 N Broadway Street in Seymour, IN
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- On-the-job training
Shift:
- Day shift
Application Question(s):
- Do you have reliable transportation?
Experience:
- Customer Service: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Seymour, IN 47274 (Required)
Ability to Relocate:
- Seymour, IN 47274: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14