Barista

Position: Barista

Location: Fairbanks, Alaska

Employment Type: Full-Time or Part-Time, evening and weekend availability is required

Reports to: General Manager

About Us:

We are a fast-paced, customer-first drive-thru coffee hut serving the highest quality coffee, tea, and cold drinks, alongside an assortment of food items and hand-crafted baked goods. We're dedicated to providing quick, consistent, exceptional service, a welcoming atmosphere, and a delicious menu for our customers featuring local and eco-friendly sourced items.

Position Summary:

As a Barista at Summit Coffee Co., you will be the face of our brand, ensuring that every customer enjoys a warm, personalized, and high-quality coffee experience. You will be responsible for preparing menu items, maintaining a clean and organized work environment, and providing excellent customer service. Your role is crucial in creating the vibrant atmosphere our customers have come to love and expect.

Key Responsibilities

• Crafting Beverages: Prepare and serve a variety of espresso-based drinks, brewed coffee, teas, and specialty beverages with precision and care. Ensure every drink meets Summit Coffee Co.'s quality standards.
• Food Preparation: Prepare and serve a selection of food items, while ensuring freshness and presentation. Maintain proper food handling and safety standards.
• Customer Service: Greet customers with a friendly and welcoming attitude. Take orders, answer questions about our menu, and offer recommendations based on customer preferences. Strive to exceed customer expectations and ensure a positive experience.
• Maintain Cleanliness: Follow cleaning procedures to keep workstations and equipment clean and organized. This includes cleaning espresso machines, food prep station, countertops, bathroom and a rotating deep cleaning schedule.
• Product Knowledge: Stay knowledgeable about our coffee options, seasonal offerings, and menu ingredients.
• Cash Handling: Accurately process transactions, handle cash, and manage the register with attention to detail. Ensure smooth and efficient checkout for all customers.
• Team Collaboration: Work closely with fellow baristas, general manager and owners to ensure a smooth and efficient workflow. Communicate effectively with your team to ensure tasks are completed and customers are served promptly.
• Support Operations: Assist with inventory management, including restocking supplies and ensuring product availability. Report any equipment malfunctions or issues to the management team.
• Uphold Brand Values: Maintain Summit Coffee Co.’s commitment to sustainability, quality, and community involvement. Represent the brand positively and professionally in all interactions.

Qualifications

• Previous barista experience required.
• Strong customer service skills with a positive and approachable demeanor.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and cash handling experience.
• A passion for coffee and a willingness to learn about different brewing methods and specialty drinks.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends and holidays.

Physical Requirements:

• Prolonged periods of standing, walking, crouching.
• Must be able to lift, carry, push pull or otherwise move up to 30 lbs frequently.

Why Join Summit Coffee Co.?

• Passionate Team: Be part of a friendly, supportive, and dedicated team that shares your love for coffee and customer service.
• Professional Development: Receive ongoing training and development to improve your skills and knowledge.
• Work-Life Balance: Flexible scheduling options and a positive, inclusive work environment.
• Employee Discounts: Enjoy employee and family discounts.
• Community Focused: Get involved in local events and initiatives that make a positive impact in our community.

Summit Coffee Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift

Work Location: In person