Demo

Administrative Assistant

Summit Energy Group LLC
Mansfield, MA Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Description : Position Summary

Join Summit Energy as an Administrative Assistant – Office Support , where you’ll be at the heart of delivering exceptional service while supporting day-to-day office operations. As the first point of contact for our sales representatives, visitors, and internal teams, you’ll play a key role in creating a welcoming and professional experience. This role is perfect for someone who thrives on solving problems, building relationships, and contributing to a fast-paced, dynamic environment.

Key Responsibilities

  • Greet and assist visitors and candidates in person and over the phone with professionalism and warmth.
  • Answer and route phone calls, emails, and postal mail to the appropriate departments.
  • Manage office supplies, team apparel inventory, and marketing collateral.
  • Support the onboarding and offboarding process for new and departing Solar Guides.
  • Assist Solar Guides (our 1099 sales team) with administrative tasks and process support, such as getting them onboarded in our systems.
  • Maintain organized filing systems (digital and physical) for easy access and retrieval.
  • Coordinate travel arrangements and handle related documentation.
  • Provide office upkeep to ensure a clean and welcoming environment.
  • Collaborate with the Event Planning Committee on company events and initiatives.
  • Perform other administrative tasks and special projects as assigned.
  • Travel to other office locations on occasion for additional support

Why Join Summit Energy?

This role offers a valuable opportunity to break into the corporate world and grow with a company leading in renewable energy solutions. You'll gain exposure to different departments, develop new skills, and have the chance to make a meaningful impact. We’re committed to fostering a supportive environment where proactive, solution-driven individuals can thrive and advance.

Requirements :

Who Thrives in This Role

  • Adaptable Problem-Solver : Comfortable navigating ambiguity, thinking on your feet, and resolving unexpected challenges.
  • Strong Communicator : Able to clearly and professionally communicate with customers and internal teams, even in high-pressure situations.
  • Empathetic and Patient : Skilled at de-escalating tense interactions and handling difficult conversations with emotional intelligence.
  • Team Player : Enjoys collaborating across departments and supporting sales teams to ensure smooth operations.
  • Highly Organized : Excels at managing multiple priorities, staying detail-oriented, and meeting deadlines.
  • Proactive and Resourceful : Takes initiative, anticipates needs and finds solutions without needing constant direction.
  • Required Qualifications

  • High school diploma or equivalent.
  • 2 years of experience in administrative support, customer service, or a related role.
  • Proficiency with Google Suite (Docs, Sheets, Calendar) and CRM systems.
  • Strong multitasking, time management, and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to stay calm and professional when managing customer issues or conflicts.
  • Emotional intelligence and empathy for effective customer and team interactions.
  • Valid driver’s license and ability to pass a background check.
  • Preferred Qualifications

  • Experience in the solar or renewable energy industry is a plus, but not required
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