What are the responsibilities and job description for the CSR - Customer Service Representative position at Summit Financial Services, Corp?
Job Summary
Consumer Finance, Payday and Title Loan Store Assistant
This is a mid-level professional position held accountable for assisting daily operations of certain locations. The individual in this position will assist operations of the Summit Financial Services, Corp stores, and will be expected to "float" between locations as needed to ensure that company standards and expectations are consistently met and business functions are executed in a manner that will deliver the desired sales and profit results—while providing the highest level of service to our customers.
Primary Responsibilities (include, but are not limited to)
- Drive team performance to maximize store’s profitability by increasing loan sales, collecting past due accounts, building strong customer base, and building strong community relationships.
- Support the company’s growth goals by recruiting, training, and developing trainees, and increase store business through community networking and word of mouth marketing.
- Demonstrate standards and model behavior by living the core values and maintaining store compliance with Federal and State regulations as well as Company policy.
Knowledge and Skill Requirements of Managerial Candidate: Must be ambitious, competitive, fun, outgoing, confident, and willing to do what it takes to reach your goals.
- Able to train, coach, develop, and drive performance in others to succeed and obtain their goals.
- Thorough knowledge of basic math, able to handle and balance cash, manage financial transactions and contracts, and operate a computer to perform work duties.
- Organized with a professional image, able to communicate effectively with customers over the phone and face to face developing strong loyal customer and community relationships.
Successful candidates must possess integrity, ambition for success, personable, positive, and energetic. Your work ethic and performance will determine your success- Top performers make the most money and move up the fastest- the way a business should be.
Come join the fastest growing Consumer Loan Company in the state!
Job Type: Full-time
Salary: $24,960 to $28,080/year
Application Questions
You have requested that really ask candidates the following questions:
- How many years of Management experience do you have?
Job Type: Full-time
Pay: $24,960.00 - $28,080.00 per year
Benefits:
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
Experience:
- Collection: 1 year (Preferred)
- Payday Loan: 1 year (Preferred)
Ability to Relocate:
- Amory, MS 38821: Relocate before starting work (Required)
Work Location: In person
Salary : $24,960 - $28,080
