What are the responsibilities and job description for the Regional Account Manager position at Summit Fleet?
Job Summary
The Regional Account Manager will be responsible for managing frontline communication with customers and prospective customers within an assigned region. This role involves handling inbound leads and calls, working to qualify and convert them into rental customers. The Regional Account Manager will collaborate with the Director of Inside Sales to manage all regional accounts. This position is on-site.
Essential Duties and Responsibilities
· Plan and carryout travel to visit in-person customers and prospective customers in your regional territory.
- Answer incoming web forms and inbound calls with urgency
- Convert leads and prospects to new accounts with a 6% close ration
- Grow existing active accounts to maturity by following up with each account monthly
- With tenacious follow up, consistently win back inactive accounts
- Willing to become a Salesforce expert, documenting all calls, emails and tasks
- Willing to become a competent lead generator by cold calling a minimum of 8 hours each week
- Is dependable with other departments in clearly communicating internally and externally
- The Inside Sales Representative will report to the Director of Inside Sales and will be responsible for all inside sales leads
- Other duties as assigned
Qualifications/Skills
- Proficient computer skills including Microsoft Word, Excel, and Outlook
- Ability to communicate in a professional manner when dealing with employees, vendors, customers and company contacts
- Motivated self-starter with the ability to perform the above duties with little supervision
- Capacity to multi-task in a fast-paced work environment along with organization under expected timelines
- Team-player who works well with all internal departments
Education and/or Experience
· High School Diploma
- Bachelor’s Degree (preferred)
- A minimum of 1 year Customer service experience
- A minimum of 1 year of outside Sales experience
- Good organizational and time-management skills
- Salesforce CRM Experience a plus
About Summit Fleet
Summit Fleet understands that the need for fleet and fleet management services are continuously changing. That is exactly what makes our programs and services so valuable. We provide leasing and fleet management services across Canada and the continental USA, so whether by supplying short-term rentals, long-term leasing, or full fleet management services, we build customized fleet programs tailored to meet the specific needs for your business. Summit Fleet is growing rapidly, and we are looking for talented individuals who can keep pace and grow with us.
We provide competitive compensation for full-time employees. As this position is critical to our success, it will also be eligible for monthly cash incentives for performance that is on top of your base salary. Benefits include a very generous medical, dental, and vision plan. We make significant contributions to your health savings account. We offer paid time off for sick, vacation, company holidays and more. The executive office is in the Salt Lake City Metro area. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Summit Fleet is an at will employer.
