What are the responsibilities and job description for the Patient Experience Specialist position at Summit Health - Summit Medical Group?
Job Description
We are seeking a Healthcare Customer Service Representative to join our team at Summit Health - Summit Medical Group. In this role, you will be responsible for providing exceptional customer service to patients and their families. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
• Greet patients and their families in a friendly and professional manner
• Assist patients with check-in and registration processes
• Respond to patient inquiries and resolve any issues that may arise
• Work collaboratively with other departments to ensure seamless patient care
About Our Organization
Summit Health - Summit Medical Group is a leading healthcare provider dedicated to delivering high-quality patient care. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.
We are seeking a Healthcare Customer Service Representative to join our team at Summit Health - Summit Medical Group. In this role, you will be responsible for providing exceptional customer service to patients and their families. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
• Greet patients and their families in a friendly and professional manner
• Assist patients with check-in and registration processes
• Respond to patient inquiries and resolve any issues that may arise
• Work collaboratively with other departments to ensure seamless patient care
About Our Organization
Summit Health - Summit Medical Group is a leading healthcare provider dedicated to delivering high-quality patient care. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.