What are the responsibilities and job description for the Patient Service Representative position at Summit Health - Summit Medical Group?
Essential Job Functions:
Greet visitors, patients, and families in a professional manner and direct them appropriately.
Maintain efficient patient flow through the registration process.
Provide excellent customer service to patients, family members, and staff.
Collaborate with Office Supervisor, Customer Service Representatives, and other healthcare professionals as needed.
Key Responsibilities:
- Ensure accurate and efficient registration of patients.
- Manage patient paperwork and documentation.
- Respond to patient inquiries and resolve issues in a timely manner.
- Communicate effectively with patients, families, and healthcare teams.
- Maintain a clean and organized workspace.
