Information Security Technician

Summary

The Information Security Technician 1 plays a foundational role in protecting Summit Credit Union’s IT infrastructure by monitoring security alerts, assessing potential threats, and ensuring adherence to cybersecurity policies and controls. This role involves direct engagement with security tools, responding to incidents, and collaborating with internal teams to maintain security standards. Key stakeholders include internal IT teams, security analysts, and end users.

Expected Outcomes

• The organization's security posture is strengthened through continuous monitoring, analysis, and timely escalation of security incidents.
• Incident response processes are effectively followed, minimizing potential threats and ensuring a swift resolution to security events.
• Security tools, including SIEM and endpoint protection, remain fully operational, configured correctly, and provide actionable intelligence.
• Users receive prompt support and guidance on security-related concerns, improving overall awareness and adherence to security policies.
• Access control measures align with policies and compliance requirements, preventing unauthorized access.
• Documentation of processes, incidents, and security-related activities remains up-to-date and comprehensive.
• Continuous learning and adaptation to emerging threats enhance the effectiveness of security operations.

Capability Requirements

• Associate degree in information systems, cybersecurity, computer science, or a related field.
• One or more year experience in information security, IT operations, or related disciplines; or combination of applicable work experience and education. 
• Understanding of SIEM, endpoint security tools, network security fundamentals, and incident response procedures.
• CompTIA ITF , Security , or equivalent preferred.
• Strong analytical abilities, effective communication skills, and ability to collaborate across teams.
• Familiarity with Windows/Linux security controls, vulnerability management platforms, as well as security control frameworks such as NIST.

Why Summit?

• Award-Winning Workplace: Continuous winner of Top Workplace Awards in WI and Nationally.
• Employee Well-Being: Comprehensive benefit offerings that demonstrate our commitment to our employees' well-being.
• Career Growth: 44% of our positions are filled with internal candidates, showcasing our dedication to career development.
• Positive Work Environment: Our employees often recommend us to their friends, highlighting our supportive and positive work culture.
• Community Impact: Making a difference in people’s lives through our services and programs.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all outcomes, responsibilities and qualifications required of employees assigned to this job.

Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds. 

Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.

Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc).

EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law.  We embrace diversity and believe that inclusion is critical to our success as a credit union.  Different makes us better.  Employment decisions are made based on qualifications, merit, and business need.