Demo

ACCOUNT MANAGER

Summit Management Group, Inc.
Milan, TN Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/12/2025

Are you looking for a career with growth potential? A family environment? A home? Then you need to learn more about Summit Management Group, located in the heart of West Tennessee.

We are currently looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to assist Rent-to-Own customers in bringing past due accounts current through negotiation and skilled communication. Account Managers are required to maintain exceptional customer service in high-stress situations, maintain professionalism at all times, and have a willingness to learn in order to bring the best outcomes to the company.

Responsibilities

  • Build and maintain strong, long-lasting client relationships
  • Maintain exceptional customer service
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Assist with challenging client requests or issue escalations as needed

Skills

  • Proven work experience as an Account Manager, Customer Service Representative or relevant role
  • Demonstrable ability to communicate effectively with both customers and co-workers.
  • Solid computer experience.
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you able to pass a pre-employment physical to include a drug screen?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Call center: 1 year (Required)
  • Outbound calling: 1 year (Required)

Language:

  • Spanish (Preferred)

Work Location: In person

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