What are the responsibilities and job description for the Check-In Clerk - Halls Family Physicians position at Summit Medical Group, P.L.L.C.?
Halls Family Physicians, a division of Summit Medical Group, has an opening for a Check-in Clerk. The ideal candidate maintains interdepartmental work flow by answering and processing phone calls received, routing all messages to appropriate staff, processing patient's check in, scanning information into patient charts, prepares charts for next day's appointments and prints schedules as needed.
This is a Full-time opportunity / This position does require an occasional late clinic and a Saturday clinic every six weeks.
Late clinic is rotated every 6 days until 7:30p.m. Saturday 8:00a.m. to 12:00p.m. (every 6 weeks).
Responsibilities: (List does not include all duties assigned)
- Greets patients and checks-in patients, verifies and updates necessary information in the medical records/database, performs all registration functions and collects copays and balances due as appropriate.
- Assists patients with ambulatory difficulties, or other needs, as appropriate.
- Customer service oriented.
- Maintains computerized scheduling and follows office scheduling policies.
- Files charts and coordinates lab work as requested.
- Answers and screens telephone calls, takes messages, and provides appropriate information to phone callers as well as handling outgoing phone calls as appropriate (e.g., appointment confirmations, referral calls, pre-certs, etc.)
- Assists with charge entry, and /or coding issues, and other related work if requested.
- Knowledge of medical office procedures.
- Knowledge of spelling, grammar and punctuation needed to process patient information along with the ability to file materials correctly by alphabetic or numeric processes.
- Knowledge of computer systems and applications.
Education: High School Diploma, or equivalent, required.
Experience: One year of experience in a medical office setting is preferred six months is required.
