What are the responsibilities and job description for the Surgical Scheduler-Urology position at Summit Medical Group?
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Job Description
Surgical Scheduler
Monday-Friday only.
Essential Job functions :
- Responsible for greeting patients / family, scheduling patient appointments, scheduling hospital and ambulatory admissions / procedures. Ensure appropriate action was taken in a timely manner.
- Answer the telephone promptly and deal with callers' needs expeditiously. Direct all calls appropriately, take accurate messages, and deliver to the appropriate individual. Demonstrate appropriate telephone etiquette.
- Schedule future appointments, tests, and complete referrals as ordered by the physician.
- Maintain communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers.
- Prepare charts for new patients assuring all required forms are placed appropriately in the chart. Convert from temporary to permanent record before the close of the day.
- Request medical records and perform chart preparation to provide physician with all information needed for visit prior to the actual exam, evaluation, procedure, or treatment. Print minimal medical records information needed from electronic record if chart is not available.
- Reconcile encounters daily according to policy and guidelines.
- Monitor supply inventory, complete and direct requisitions for supplies, forms, equipment, or services.
- Perform various clerical duties including faxing, photocopying, filing, and mailings.
- Obtain, verify, and update patient information; maintain confidentiality according to policies.
- Accurately complete any / all necessary forms for the patients.
- Respect patient’s rights by knocking on the door, calling the patient by name, and identifying self before entering the patient’s room.
- Establish and maintain a positive working relationship with physicians and nursing staff.
- Protect the privacy and confidentiality of patients and employees.
- Communicate any problems, equipment concerns, or issues promptly to the Nurse Manager.
General Job functions :
Physical Job Requirements :
Environmental Risks :
Blood-borne Pathogens :
Education, Certification, Computer and Training Requirements :
Travel :
About Our Commitment Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender / sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
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